As a start, we got access to the functioning product. However, only the backend was still in progress, so figuring out all the functionality was a challenge. At this point, we needed more answers from the client.
Cieden realized that Ecosulis had enough knowledge in the field to describe the user usual process and needs. His answers plus an excellent brief gave us a good start. We were able to provide a detailed estimate of our work and provide a roadmap.