- all
- real estate
- e-learning
- e-commerce
- entertainment
- recruitment
- screening
- health and wellness
- task management
- keyword research
- environment
- lifestyle and sport
- process management
- financial technology
- other
Open IQ: redesigning a leading call center software in the cloud
Task
To redesign and improve the UX of the existing product, design new features
Team
Business analyst and UX/UI designer
Duration
4 months of active work and support
Scope
UX audit, a complete redesign of the product, development support
Result
Modernized, scalable, and technically feasible UX/UI design, reduced development time and costs, simplified onboarding, and highly customizable dashboard design.
Qualizy. Task Tracking for Restaurants
Task
Improve UX and overall usage of the product, design new features
Team
1 Business Analyst and 2 UX/UI designers
Duration
2 months of active work and ca. 4 months of support
Scope
UX/UI design of full user flow for two personas (desktop, mobile and tablet), development support
Result
UX improvements implemented, usage of the product improved, less customer support reports, currently product is scaling
health and wellness
Telehealth Platform
Task
The client addressed Cieden to re-work a legacy system and create wireframes for a platform that allows multiple clinics to set up both virtual and physical consultations with patients.
Team
Design Director, Business Analyst, UX/UI Designer
Duration
3 months
Scope
Discovery phase and UX/UI Design for the MVP of a web app
Result
Clickable wireframes and several UI Concepts to be presented to investors
Communication Platform
Task
To create a new product design fitting to the increased requirements of Flybox.io that evolved from a campus emergency notification service to a cross-industry communication and safety platform
Team
Business Analyst, 2 UX/UI Designers
Duration
3 months of active work
Result
Operable MVP on the implementation stage (as of time of posting this case study), including full product design, design system, and product documentation
entertainment
A CMS for Blizzard
Task
Transition a default, backend digital asset management library into a user-friendly interface that is better aligned with the unique pressures of live streaming events
Team
3 UX/UI Designers, 1 Stakeholder
Duration
3 Months
Scope
75 Screens
Result
Design implemented in a functional product
Multi Brand Loyalty and Management Systems
Team
3 UX/UI Designers, 1 Manager
Duration
12 months of active work
Scope
Product discovery, UX/UI design of six digital products for Android (min resolution), tablet (768x1365), and Web (1440), design system
Result
The fully functional application for FlexyMenu; the rest of the products are in the phase of development
real estate
Real Estate Wizard Wireframes
Team
Business Analyst/Proxy PO and 2 UX/UI Designers
Duration
4 Months
Scope
Complete user flow for two user roles, more than 200 screens; supporting documentation
Result
Product in back-end implementation and design in UI stage
e-learning
E-Learning Platform
Task
To conduct a thorough discovery phase to identify opportunities and gaps and to validate the solution. Based on the findings of the research, we were to design a new learning experience for students to organize and memorize subjects effectively
Team
Business Analyst, Project Manager, UX/UI Designer
Duration
4 months
Scope
Discovery phase and UX/UI Design in a form of 85 web app screens with mobile responsive design
Result
A Miro board with all the discovery phase findings, clickable wireframes, a few UI Concepts, and the final deliverable in Zeplin with a style guide and exportable assets
Pantram - Project Management Tool for Freelancers
Task
Validate product idea, advise how to improve the MVP, the ultimate goal - make a product that users will love
Team
1 Product Manager, 2 UX/UI Designers
Duration
3 months of active work and 7 months of support
Scope
Research, scope definition, UX/UI design, dev support
Result
Launched MVP (in implementation stage as of time of posting this case study, though you can check it here pantram.co)
screening
Desktop Lie Detector Software
Team
2 UX/UI Designers, 1 Stakeholder
Duration
4 Months
Scope
Ca. 120 Screens + Design system
Result
Design implemented in a functional product
other
Construction Marketplace
Task
To create initial wireframes of the intended project in the form of webpage-based templates
Team
Design Director, Business Analyst, UX/UI Designer
Duration
3 months (Aug 2019 - Oct 2019) / 187 hrs
Scope
Discovery phase and UX/UI Design for the MVP of a web app
Result
A discovery phase activities in Miro, clickable wireframes and some UI Concepts to be presented to investors
financial technology
Payroll Management
Task
Redesign
Team
1 UX Researcher and 1 UX/UI Designer
Location
US
Industry
Finance and Payroll
Result
The product is in development now
e-learning
Language Learning Platform
Task
Redesigning the language learning platform and designing new features and flows
Team
Senior UX/UI Designer
Duration
4 months (Jan 2019 - Apr 2019)
Scope
59 responsive web app screens, 4 landing pages, design system and branding materials
Result
The design has been implemented into a functional product. Active users complimented us on the improved look and feel and new functionality
process management
Solutions for Managing Restaurants
Task
To conduct a discovery phase to identify main pain points in managing restaurants in Central Asia, identify opportunities and gaps. Based on the research findings, we designed a new platform to support setting up and scaling the restaurant.
Team
2 UX/UI Designers, BA
Duration
3 Months of active work
Scope
SaaS for restaurant management (Saudi Arabia): web app and mobile app
Result
The solution comprised two products (web app and mobile app) is in active implementation phase
e-commerce
Food Delivery eCommerce Platform
Task
Conduct market and user research to create the best UX for the mobile application and website based on pains and needs of the end-user
Team
Project Manager, UX/UI Designer, UX Researcher (part-time)
Duration
4 months
Scope
UX research, usability testing and UX/UI design of mobile app & website
Result
UX research report on a Miro board; usability testing with a clickable prototype
health and wellness
Meditation App
Task
Create a new experience of meditation based on effective breathing techniques, research findings and testing our outcome with early adopters
Team
Design Director, UI Designer
Duration
12 months as an ongoing work that involves working hand in hand with a developer and adopting user feedback
Scope
40+ final screens plus plenty of iterations
Result
The design implemented in the functional product
lifestyle and sport
Grocery Rewards
Task
To conduct a discovery phase, create a viable business model, and design the full solution for MVP
Team
Project Manager, UX/UI Designer
Duration
Feb 2021 - Jun 2021
Scope
Discovery phase and the UX/UI Design of the main flows for MVP, primarily Activities/Challenges, Rewards, and Store
Result
A Miro board incorporating findings from the discovery phase, and a clickable prototype of a final product
e-learning
Interactive Training Tool
Team
1 UX Researcher and 1 UX/UI Designer
Duration
6 Months
Scope
Complete user flows for two personas
Result
The product is in development now
task management
Task Management System
Team
2 UX/UI Designers, 1 Stakeholder
Duration
4 Months
Scope
120 screens for mobile app
Result
Design implemented in a functional product
recruitment
IT Solutions Marketplace
Team
2 UX/UI Designers, 1 Stakeholder
Duration
Ongoing
Scope
220 screens for mobile app 140 screens for the website
Result
The fully functional application launched for multiple personas and flows
process management
Enterprise Submission Platform
Task
Redesign legacy system to improve usability and scalability
Location
Dubai
Industry
Process Management
Result
The product is in development now
real estate
Enterprise-Level Product
Task
To ensure the coherence and consistency of brand positioning for the entire product suite of Gridics, as well as significantly upgrade UX/UI design of its urban planning and zoning services
Team
3 UX/UI Designers, 1 Lead Designer
Duration
5 months of design, 1 month of support
Scope
670 hours, 242 screens, 9 design sprints
Result
The design implemented in the functional product
recruitment
Recruitment Marketplace
Task
Turn an idea into a functional product through design, marketing, and product management
Team
2 UX/UI Designers, 1 Product Marketer, Project Manager
Duration
January 2019 - present
Scope
Designing a fully functional web application and its mobile version for both iOS and Android. Marketing the app pre- and post-launch
Result
A fully functional web and mobile design
e-commerce
Sustainable Food Consumption Platform
Task
Improve e-commerce user experience and reduce the average time spent before checkout
Team
3 Marketers, 1 UX Designer, 1 UI Designer
Duration
5 months
Scope
322 hours, 42 web screens, 45 mobile screens, custom icons and illustrations
Result
The design was implemented as a functional product
e-commerce
Grocery Delivery App
Task
Create a better experience for customers shopping in multiple retail chains from scratch
Team
2 UX/UI Designers, 1 Lead Designer
Duration
4 months of design, 2 months of support
Scope
410 hours, 72 screens, 3 iterations
Result
Fully functional product website and an iOS application
entertainment
Audio Social Media App
Task
Design an audio social media app almost from scratch
Team
2 Stakeholders, 2 UX Designers, 1 UI Designer
Duration
1 month
Scope
170 hours, 17 screens, 5 iterations
Result
The design implemented in the functional product
keyword research
Keyword Research App
Task
Improve existing software for the long tail search to increase efficiency
Team
2 UX Designers, 1 UI Designer, 1 Manager
Duration
2 months of design, 2 months of support
Scope
240 hours, 53 screens
Result
The design implemented in the functional product after two months of work
entertainment
Touch-Screen Photo Frame
Task
Create Calendar interface for a hardware solution that would meet the needs of all types of age groups. Create an appealing design for a mobile app. Support with marketing materials
Team
1 UX/UI Designer, 1 Graphic Designer
Duration
2 months of design, 2 months of support (marketing materials)
Scope
70 hours, 64 screens, 1 iteration
Result
The design implemented in the functional product
environment
Ecological Maintanance Platform
Task
The design implemented in the functional product after two months of work
Team
2 Stakeholders, 3 UX/UI Designers, 2 Business Analysts
Duration
2 months
Scope
170 hours, 32 screens, mobile responsive, documentation
Result
The design implemented in the functional product
real estate
Smart Home Monitoring System
Task
Create a better experience for land lords and tenants on any scale
Team
1 Lead UX/UI Designer, 1 UX Researcher, 1 Middle UX/UI Designer
Duration
2.5 months
Scope
70 screens
Result
High-fidelity prototypes for three kinds of users
lifestyle and sport
Fitness App
Task
Design a mobile & web application to improve user engagement via gamification
Team
1 UX Designer, 1 UI Designer
Duration
1 year
Scope
A mobile & web app, 110 screens
Result
The design implemented in the functional product
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