Discover Our Work.

We are proud to share some of the success cases of our valued customers.

In C we trust, the rest we test.

Open IQ: redesigning a leading call center software in the cloud

Task

To redesign and improve the UX of the existing product, design new features

Team

Business analyst and UX/UI designer

Duration

4 months of active work and support

Scope

UX audit, a complete redesign of the product, development support

Result

Modernized, scalable, and technically feasible UX/UI design, reduced development time and costs, simplified onboarding, and highly customizable dashboard design.

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Qualizy. Task Tracking for Restaurants

Task

Improve UX and overall usage of the product, design new features

Team

1 Business Analyst and 2 UX/UI designers

Duration

2 months of active work and ca. 4 months of support

Scope

UX/UI design of full user flow for two personas (desktop, mobile and tablet), development support

Result

UX improvements implemented, usage of the product improved, less customer support reports, currently product is scaling

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health and wellness

Telehealth Platform

Task

The client addressed Cieden to re-work a legacy system and create wireframes for a platform that allows multiple clinics to set up both virtual and physical consultations with patients.

Team

Design Director, Business Analyst, UX/UI Designer

Duration

3 months

Scope

Discovery phase and UX/UI Design for the MVP of a web app

Result

Clickable wireframes and several UI Concepts to be presented to investors

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Communication Platform

Task

To create a new product design fitting to the increased requirements of Flybox.io that evolved from a campus emergency notification service to a cross-industry communication and safety platform

Team

Business Analyst, 2 UX/UI Designers

Duration

3 months of active work

Result

Operable MVP on the implementation stage ​​(​​as of time of posting this case study), including full product design, design system, and product documentation

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entertainment

A CMS for Blizzard

Task

Transition a default, backend digital asset management library into a user-friendly interface that is better aligned with the unique pressures of live streaming events

Team

3 UX/UI Designers, 1 Stakeholder

Duration

3 Months

Scope

75 Screens

Result

Design implemented in a functional product

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Multi Brand Loyalty and Management Systems

Team

3 UX/UI Designers, 1 Manager

Duration

12 months of active work

Scope

Product discovery, UX/UI design of six digital products for Android (min resolution), tablet (768x1365), and Web (1440), design system

Result

The fully functional application for FlexyMenu; the rest of the products are in the phase of development

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real estate

Real Estate Wizard Wireframes

Team

Business Analyst/Proxy PO and 2 UX/UI Designers

Duration

4 Months

Scope

Complete user flow for two user roles, more than 200 screens; supporting documentation

Result

Product in back-end implementation and design in UI stage

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e-learning

E-Learning Platform

Task

To conduct a thorough discovery phase to identify opportunities and gaps and to validate the solution. Based on the findings of the research, we were to design a new learning experience for students to organize and memorize subjects effectively

Team

Business Analyst, Project Manager, UX/UI Designer

Duration

4 months

Scope

Discovery phase and UX/UI Design in a form of 85 web app screens with mobile responsive design

Result

A Miro board with all the discovery phase findings, clickable wireframes, a few UI Concepts, and the final deliverable in Zeplin with a style guide and exportable assets

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Pantram - Project Management Tool for Freelancers

Task

Validate product idea, advise how to improve the MVP, the ultimate goal - make a product that users will love

Team

1 Product Manager, 2 UX/UI Designers

Duration

3 months of active work and 7 months of support

Scope

Research, scope definition, UX/UI design, dev support

Result

Launched MVP (in implementation stage as of time of posting this case study, though you can check it here pantram.co)

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screening

Desktop Lie Detector Software

Team

2 UX/UI Designers, 1 Stakeholder

Duration

4 Months

Scope

Ca. 120 Screens + Design system

Result

Design implemented in a functional product

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other

Construction Marketplace

Task

To create initial wireframes of the intended project in the form of webpage-based templates

Team

Design Director, Business Analyst, UX/UI Designer

Duration

3 months (Aug 2019 - Oct 2019) / 187 hrs

Scope

Discovery phase and UX/UI Design for the MVP of a web app

Result

A discovery phase activities in Miro, clickable wireframes and some UI Concepts to be presented to investors

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financial technology

Payroll Management

Task

Redesign

Team

1 UX Researcher and 1 UX/UI Designer

Location

US

Industry

Finance and Payroll

Result

The product is in development now

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e-learning

Language Learning Platform

Task

Redesigning the language learning platform and designing new features and flows

Team

Senior UX/UI Designer

Duration

4 months (Jan 2019 - Apr 2019)

Scope

59 responsive web app screens, 4 landing pages, design system and branding materials

Result

The design has been implemented into a functional product. Active users complimented us on the improved look and feel and new functionality

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process management

Solutions for Managing Restaurants

Task

To conduct a discovery phase to identify main pain points in managing restaurants in Central Asia, identify opportunities and gaps. Based on the research findings, we designed a new platform to support setting up and scaling the restaurant.

Team

2 UX/UI Designers, BA

Duration

3 Months of active work

Scope

SaaS for restaurant management (Saudi Arabia): web app and mobile app

Result

The solution comprised two products (web app and mobile app) is in active implementation phase

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e-commerce

Food Delivery eCommerce Platform

Task

Conduct market and user research to create the best UX for the mobile application and website based on pains and needs of the end-user

Team

Project Manager, UX/UI Designer, UX Researcher (part-time)

Duration

4 months

Scope

UX research, usability testing and UX/UI design of mobile app & website

Result

UX research report on a Miro board; usability testing with a clickable prototype

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health and wellness

Meditation App

Task

Create a new experience of meditation based on effective breathing techniques, research findings and testing our outcome with early adopters

Team

Design Director, UI Designer

Duration

12 months as an ongoing work that involves working hand in hand with a developer and adopting user feedback

Scope

40+ final screens plus plenty of iterations

Result

The design implemented in the functional product

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lifestyle and sport

Grocery Rewards

Task

To conduct a discovery phase, create a viable business model, and design the full solution for MVP

Team

Project Manager, UX/UI Designer

Duration

Feb 2021 - Jun 2021

Scope

Discovery phase and the UX/UI Design of the main flows for MVP, primarily Activities/Challenges, Rewards, and Store

Result

A Miro board incorporating findings from the discovery phase, and a clickable prototype of a final product

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e-learning

Interactive Training Tool

Team

1 UX Researcher and 1 UX/UI Designer

Duration

6 Months

Scope

Complete user flows for two personas

Result

The product is in development now

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task management

Task Management System

Team

2 UX/UI Designers, 1 Stakeholder

Duration

4 Months

Scope

120 screens for mobile app

Result

Design implemented in a functional product

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recruitment

IT Solutions Marketplace

Team

2 UX/UI Designers, 1 Stakeholder

Duration

Ongoing

Scope

220 screens for mobile app 140 screens for the website

Result

The fully functional application launched for multiple personas and flows

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process management

Enterprise Submission Platform

Task

Redesign legacy system to improve usability and scalability

Location

Dubai

Industry

Process Management

Result

The product is in development now

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real estate

Enterprise-Level Product

Task

To ensure the coherence and consistency of brand positioning for the entire product suite of Gridics, as well as significantly upgrade UX/UI design of its urban planning and zoning services

Team

3 UX/UI Designers, 1 Lead Designer

Duration

5 months of design, 1 month of support

Scope

670 hours, 242 screens, 9 design sprints

Result

The design implemented in the functional product

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recruitment

Recruitment Marketplace

Task

Turn an idea into a functional product through design, marketing, and product management

Team

2 UX/UI Designers, 1 Product Marketer, Project Manager

Duration

January 2019 - present

Scope

Designing a fully functional web application and its mobile version for both iOS and Android. Marketing the app pre- and post-launch

Result

A fully functional web and mobile design

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e-commerce

Sustainable Food Consumption Platform

Task

Improve e-commerce user experience and reduce the average time spent before checkout

Team

3 Marketers, 1 UX Designer, 1 UI Designer

Duration

5 months

Scope

322 hours, 42 web screens, 45 mobile screens, custom icons and illustrations

Result

The design was implemented as a functional product

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e-commerce

Grocery Delivery App

Task

Create a better experience for customers shopping in multiple retail chains from scratch

Team

2 UX/UI Designers, 1 Lead Designer

Duration

4 months of design, 2 months of support

Scope

410 hours, 72 screens, 3 iterations

Result

Fully functional product website and an iOS application

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entertainment

Audio Social Media App

Task

Design an audio social media app almost from scratch

Team

2 Stakeholders, 2 UX Designers, 1 UI Designer

Duration

1 month

Scope

170 hours, 17 screens, 5 iterations

Result

The design implemented in the functional product

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keyword research

Keyword Research App

Task

Improve existing software for the long tail search to increase efficiency

Team

2 UX Designers, 1 UI Designer, 1 Manager

Duration

2 months of design, 2 months of support

Scope

240 hours, 53 screens

Result

The design implemented in the functional product after two months of work

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entertainment

Touch-Screen Photo Frame

Task

Create Calendar interface for a hardware solution that would meet the needs of all types of age groups. Create an appealing design for a mobile app. Support with marketing materials

Team

1 UX/UI Designer, 1 Graphic Designer

Duration

2 months of design, 2 months of support (marketing materials)

Scope

70 hours, 64 screens, 1 iteration

Result

The design implemented in the functional product

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environment

Ecological Maintanance Platform

Task

The design implemented in the functional product after two months of work

Team

2 Stakeholders, 3 UX/UI Designers, 2 Business Analysts

Duration

2 months

Scope

170 hours, 32 screens, mobile responsive, documentation

Result

The design implemented in the functional product

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real estate

Smart Home Monitoring System

Task

Create a better experience for land lords and tenants on any scale

Team

1 Lead UX/UI Designer, 1 UX Researcher, 1 Middle UX/UI Designer

Duration

2.5 months

Scope

70 screens

Result

High-fidelity prototypes for three kinds of users

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lifestyle and sport

Fitness App

Task

Design a mobile & web application to improve user engagement via gamification

Team

1 UX Designer, 1 UI Designer

Duration

1 year

Scope

A mobile & web app, 110 screens

Result

The design implemented in the functional product

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