Ecommerce Design Agency.

We create custom eCommerce experiences where every interaction feels effortless and captivating for all users, and at every touchpoint of their user journey.

Let's dive in .

Four eCommerce platform issues that Cieden will solve

Users are getting frustrated or don't use 50% of the app's features

If users struggle to find or understand app features, it reduces their engagement. We solve this by creating seamless user flows with clear pathways, user-friendly navigation, and enhanced app architecture with breadcrumbs. In addition, we refine search algorithms with filtering and sorting tools, while using features like autocomplete for smoother navigation.

Users are abandoning their carts before completing the purchase

Some aspects of the checkout process may feel complicated and insecure. Our goal is to simplify this journey, making it fast, and trustworthy, thus reducing cart abandonment rates. We add clear progress indicators, diverse payment options, trust badges, and security certificates, ensuring a user-friendly checkout experience.

Users browse your app but don’t become customers

Low conversion rates are often caused by roadblocks in the user journey — from weak CTAs to complex checkouts. Our solution is to create a conversion rate optimization (CRO) strategy based on your platform's unique needs. We refine screens and pages, simplify checkouts, and personalize interactions, ensuring every stage of the user journey is finely tuned for higher conversions.

Users quickly “bounce” away from your mobile app

Some apps fail to captivate users with engaging and fast mobile experiences. Our eCommerce designers prioritize responsive design and touch-friendly interfaces, featuring larger buttons, clear spacing, and thumb-friendly interaction — able to keep users hooked from the moment users land on your app. Also, we use techniques for image compression, code minimization, and caching to enhance loading times.

Custom eCommerce design solutions

Built by people for people .

The success of your online store isn't just about marketing or product quality — it's also about the user experience. A seamless UX is the secret to turning visitors into loyal customers.

In our custom eCommerce web design services, we dive deep into each stage of the user's journey to create superfast experiences tailored to their needs with no friction. We use CRO-focused design principles to boost conversion rates, sales, and fuel business growth.

Over 8 years of experience across diverse products and markets, we’ve realized that clients seek more than just designers. They seek strategic partners who analyze processes, identify blockers and growth opportunities, and translate them into actionable strategies.

We value long-term partnerships, influencing products, and initiating collaborative growth — a commitment that sets us apart in the industry.

case studies.

Explore our expertise in eCommerce app design.

Dive into our case studies – not just to see our work, but to understand how Cieden approaches challenges and partners with clients.

e-commerce

Sustainable food consumption eCommerce platform.

EU food regulations are very strict with product expiration dates, which has led to numerous European supermarket chains throwing out food several days early in order to be safe. Noticing this needless waste and a solid business opportunity, the Finnish food chain Fiksuruoka stepped in. Now, through the platform that Fiksuruoka created, both eco-conscious and budget-conscious shoppers have the unique possibility to order soon-to-expire food at much cheaper prices.

e-commerce

Grocery delivery app.

We were very pleased to win this project because this topic felt close to us. There were already many apps and websites with such goals, which allowed us to understand the problem more. We searched for Inspiration, did a competitors’ review and of the other products with the same functionality. Basically, we conducted a study in the area, of what solutions work and what don’t.

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And we have done it for leading companies worldwide.

Core eCommerce design principles that guide our work

Made for your industry

Our eCommerce web design services prioritize customization for each niche and industry. We align every aspect of your app with your unique business processes and workflows, covering both core functionalities and custom-made integrations of your niche.

Ready to grow and scale

Our solutions can scale effortlessly as your business starts to expand. From managing growing data volumes to accommodating a larger user base, we make sure your solution maintains optimal performance and functionality to support your growth.

At the forefront of innovation

Advanced AI technologies allow for more personalized shopping experiences. We enrich our solutions with voice commands, and VR & AR technologies, offering features like 360-degree visualization for a fully-immersive online shopping experience.

Tailored to different personas

Our designs cater to both sellers and buyers across various business models, including B2B and B2C. We prioritize the needs of all user personas, ensuring our UX journeys are intuitive and resonate with everyone engaging with your app.

Integration with other systems

Integration with key systems like CRM and ERP facilitates seamless data exchange and automation between your eCommerce platform, and other essential business tools — aiming to boost your workflow efficiency.

Hyper personalization

Our dashboards tailor data for every user, showing their order history, account details, and custom pricing. Such personalized app experiences boost user engagement and foster long-term relationships with your customers.

testimonials.

Client perspectives on partnering with us

Kyle Theobald

Founder of Verve Commerce

Since my company began working with the Cieden team, we saw our audience grow four times in size. Thanks to the team's UX design the app has grown on a regular basis. We are very satisfied with the work that the team provided during this project.

Riku Poutanen

CMO at Fiksu Ruoka Oy

With their in-depth understanding of the brand's goals, Cieden was able to navigate the project without a hitch. Their new designs had a strong impact on the brand's visual style, and customers also responded positively.

Ryan McHenry

Product Manager at Gridics

Cieden anticipates business needs and translates them into strong design. They are extremely adaptive, responsive, and are a pleasure to work with. Designers understand what we need from them and communication is both fluid and solid. Deliverables are often right within the first round

Victor Shcherban

CTO at TimberBase

Cieden’s work has simplified the user journey, and their style guide has enabled the client to independently improve pages. Beyond their top-notch customer service skills, their UI/UX expertise is impressive.

Vlad Shlosberg

CEO of Foqal

Cieden was friendly and professional throughout the engagement. The team was reliable and great to work with, working around the client's needs. Cieden delivered work quickly and was responsive via email and virtual meetings

Nuno Umbelino

CPO of Lykon

Cieden's efforts have been met with positive acclaim. The project's metrics have been positive since the engagement, proving the team's reliability. They use their own network to collect feedback and provide insightful advice. Cieden is skilled and easy to work with.

Katherine O'Donnell

COO & Head of Group of Immobe

They supported UI/UX development and helped us think through user flows. Our system is multilevel, so the team had to figure out how to break down the project. They helped us kick off the new build by creating clear documentation and wireframes.

Sarah Leaman

Marketing Manager at Propell

The client was beyond satisfied with the delivered designs, which they immediately implemented. Cieden established a smooth workflow and provided quality and budget-friendly services in a timely manner. Overall, it was a seamless and successful engagement.

Shad Mortazavi

CEO & Managing Director at Openiq

Cieden’s team had excellent skills and was highly dedicated. They knew what they were doing and had a passion for their job, which showed in their work quality. I rarely give this level of accolade to a company, but Cieden impressed me.

Stéphane Zanoni

CTO at RivaEngine.com

Cieden has met the outcomes from each of the project's milestones. They bring an outstanding balance of skill sets, from project management and ideation feedback to requirements definition and deep knowledge of user expectations. The team is open to feedback and leads an effective workflow using the Agile methodology with weekly meetings and demo sessions. Their balance of skill sets and deep knowledge of user expectations stand out.