Let's dive in .
Four eCommerce platform issues that Cieden will solve
Users are getting frustrated or don't use 50% of the app's features
If users struggle to find or understand app features, it reduces their engagement. We solve this by creating seamless user flows with clear pathways, user-friendly navigation, and enhanced app architecture with breadcrumbs. In addition, we refine search algorithms with filtering and sorting tools, while using features like autocomplete for smoother navigation.
Users are abandoning their carts before completing the purchase
Some aspects of the checkout process may feel complicated and insecure. Our goal is to simplify this journey, making it fast, and trustworthy, thus reducing cart abandonment rates. We add clear progress indicators, diverse payment options, trust badges, and security certificates, ensuring a user-friendly checkout experience.
Users browse your app but don’t become customers
Low conversion rates are often caused by roadblocks in the user journey — from weak CTAs to complex checkouts. Our solution is to create a conversion rate optimization (CRO) strategy based on your platform's unique needs. We refine screens and pages, simplify checkouts, and personalize interactions, ensuring every stage of the user journey is finely tuned for higher conversions.
Users quickly “bounce” away from your mobile app
Some apps fail to captivate users with engaging and fast mobile experiences. Our eCommerce designers prioritize responsive design and touch-friendly interfaces, featuring larger buttons, clear spacing, and thumb-friendly interaction — able to keep users hooked from the moment users land on your app. Also, we use techniques for image compression, code minimization, and caching to enhance loading times.
Custom eCommerce design solutions
Built by people for people .
The success of your online store isn't just about marketing or product quality — it's also about the user experience. A seamless UX is the secret to turning visitors into loyal customers.
In our custom eCommerce web design services, we dive deep into each stage of the user's journey to create superfast experiences tailored to their needs with no friction. We use CRO-focused design principles to boost conversion rates, sales, and fuel business growth.
Over 8 years of experience across diverse products and markets, we’ve realized that clients seek more than just designers. They seek strategic partners who analyze processes, identify blockers and growth opportunities, and translate them into actionable strategies.
We value long-term partnerships, influencing products, and initiating collaborative growth — a commitment that sets us apart in the industry.
case studies.
Explore our expertise in eCommerce app design.
e-commerce
Grocery delivery app.
And we have done it for leading companies worldwide.
Core eCommerce design principles that guide our work