Let’s dive in .
Four BPM software issues that Cieden can solve
Complex workflows and interfaces
Users often feel overwhelmed by too many features and complicated workflows, leading to cluttered interfaces, user mistakes, and frustration. We dive deep into user research to examine their daily tasks and challenges, using methods like interviews, surveys, and usability testing. These insights guide us in designing intuitive layouts, familiar navigation patterns, and user-friendly features, making it easier for users to manage and accomplish tasks.
Adapting to dynamic business processes
If BPM software fails to adapt to new trends or regulations, it quickly becomes outdated, hindering business growth and innovation. Our software design has a flexible architecture, allowing for easy updates and modifications. With our user-centric configuration tools, users can easily adjust the software features without extensive reworking, keeping them aligned with changing business processes.
Diverse user groups and lack of accessibility
Balancing the needs of tech-savvy experts and beginners, while keeping the BPM tool accessible to everyone can be struggling. We create well-developed user personas to represent different user groups, and customize workflows to fit their needs. Our interfaces can be easily adjusted to each user’s workplace, guided by interactive tutorials and helpful hints. Aligned to WCAG standards, we keep our navigation accessible to everyone, including users with disabilities.
Smooth integration with other systems
Ineffective integration with various systems and technologies, including ERP and CRM, leads to data silos and inefficient work. We maintain a consistent look and feel across all integrated systems, making it easy to spot trends and make data-based decisions. Our UI components intuitively adjust to user needs and system requirements. Additionally, we provide onboarding tutorials and contextual help, ensuring users can seamlessly interact across multiple systems.
Complex business apps for process management
Built by people for people .
In our 8 years of journey designing complex business solutions, we've learned that our clients seek more than design — they need a partner who delves into their processes and delivers meaningful impact.
When it comes to Business Process Management (BPM) software, we choose to prioritize UX over excessive tech features.
Our journey begins with two crucial steps: business analysis and user research. We delve into business structures, workflows, user tasks, and pain points to design solutions that truly resonate.
Another vital stage is usability testing. Knowing how users interact with the software, where they face obstacles, and whether their tasks are accurately supported ensures our design improvements aren’t random but supported by data.
Finally, ​​we believe in embracing automation, particularly AI-driven, deeply embedded in processes to deliver innovative and highly competitive solutions.
case studies.
Explore our expertise in diverse domains
process management
Solutions for managing restaurants.
process management
Enterprise submission platform.
task management
Manpower investment monitoring.
And we have done it for leading companies worldwide.
Core BPM UX/UI design principles that guide our work