BPM Software Design.

Adapt. Optimize. Automate. Improve. This is how we bring value to end-users, making their experience better and their workflows more efficient. Hire our designers to build a powerful infrastructure that optimizes business processes.

Let’s dive in .

Four BPM software issues that Cieden can solve

Complex workflows and interfaces

Users often feel overwhelmed by too many features and complicated workflows, leading to cluttered interfaces, user mistakes, and frustration. We dive deep into user research to examine their daily tasks and challenges, using methods like interviews, surveys, and usability testing. These insights guide us in designing intuitive layouts, familiar navigation patterns, and user-friendly features, making it easier for users to manage and accomplish tasks.

Business Process Management Software Design Cieden

Adapting to dynamic business processes

If BPM software fails to adapt to new trends or regulations, it quickly becomes outdated, hindering business growth and innovation. Our software design has a flexible architecture, allowing for easy updates and modifications. With our user-centric configuration tools, users can easily adjust the software features without extensive reworking, keeping them aligned with changing business processes.

Diverse user groups and lack of accessibility

Balancing the needs of tech-savvy experts and beginners, while keeping the BPM tool accessible to everyone can be struggling. We create well-developed user personas to represent different user groups, and customize workflows to fit their needs. Our interfaces can be easily adjusted to each user’s workplace, guided by interactive tutorials and helpful hints. Aligned to WCAG standards, we keep our navigation accessible to everyone, including users with disabilities.

Smooth integration with other systems

Ineffective integration with various systems and technologies, including ERP and CRM, leads to data silos and inefficient work. We maintain a consistent look and feel across all integrated systems, making it easy to spot trends and make data-based decisions. Our UI components intuitively adjust to user needs and system requirements. Additionally, we provide onboarding tutorials and contextual help, ensuring users can seamlessly interact across multiple systems.

Complex business apps for process management

Built by people for people .

In our 8 years of journey designing complex business solutions, we've learned that our clients seek more than design — they need a partner who delves into their processes and delivers meaningful impact.

When it comes to Business Process Management (BPM) software, we choose to prioritize UX over excessive tech features.

Our journey begins with two crucial steps: business analysis and user research. We delve into business structures, workflows, user tasks, and pain points to design solutions that truly resonate.

Another vital stage is usability testing. Knowing how users interact with the software, where they face obstacles, and whether their tasks are accurately supported ensures our design improvements aren’t random but supported by data.

Finally, we believe in embracing automation, particularly AI-driven, deeply embedded in processes to deliver innovative and highly competitive solutions.

case studies.

Explore our expertise in diverse domains

Dive into our case studies – not just to see our work, but to understand how Cieden approaches challenges and partners with clients.

telecommunications

Sitenna: modernized telecom site acquisition & management platform.

Sitenna team reached a point where they wanted to reduce manual processes and consolidate all necessary tools onto a single platform. Additionally, they felt that their brand identity was not being effectively conveyed and that their website could generate more leads.Therefore, the client chose Cieden as a trusted partner to design a high-end software tool along with a website and the brand identity behind it.

process management

Solutions for managing restaurants.

Managing a business is very complicated work - you must keep an eye on multiple directions simultaneously, have all processes properly set up, and have the proper tools on hand to assist you while monitoring and controlling all moving parts. We tried to create a SaaS solution for an early phase startup focused on small and medium restaurants, that would help to create and run a business in the Middle East region.

process management

Enterprise submission platform.

ESP is a process management system that enables easy digital configuration and facilitation of administrative tasks that require a chain of approvals within a corporation. An old client of ours approached us with a request to redesign the legacy product. The focus was on improving usability and adding greater flexibility, and the ability to scale the process even more.

task management

Manpower investment monitoring.

Manpower Investment Monitoring (MIM) is a task management system, created by Exceeders, which aims at increasing employee productivity by enabling effective performance management within a company.

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And we have done it for leading companies worldwide.

Kairos’s experience of ㅤㅤㅤㅤㅤㅤㅤcollaborating with Cieden

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Core BPM UX/UI design principles that guide our work

Designed for humans

Our software is designed with the end-user in focus, ensuring it's intuitive, easy to navigate, and caters to diverse user types, from tech experts to digital newcomers.

Simplicity and clarity

Despite the complicated nature of business processes, we keep our interfaces simple and crystal clear, minimizing user fatigue and errors aimed to boost productivity and adoption rates.

Flexibility and scalability

Our solutions are built to adapt and grow alongside your organization, allowing users to make instant changes and adjustments without significant redesigns.

Data visualization

We employ effective visualization tools — charts, graphs, and dashboards — to simplify complex data and make it easier for users to examine insights at a glance without feeling overwhelmed.

Error handling and prevention

We anticipate potential errors and proactively prevent them through intuitive constraints and user guidance. In case of errors, our system provides users with clear instructions on what went wrong and how to fix it.

Prioritized security

We stand for high security in every aspect of Business Process Management software design, especially for sensitive business data. From secure form design to robust session management, we ensure user data is protected across every corner of the system.

The main task of our team is to create an environment that minimizes errors and maximizes productivity.

testimonials.

Client perspectives on partnering with us

Stéphane Zanoni

CTO at RivaEngine.com

Cieden has met the outcomes from each of the project's milestones. They bring an outstanding balance of skill sets, from project management and ideation feedback to requirements definition and deep knowledge of user expectations. The team is open to feedback and leads an effective workflow using the Agile methodology with weekly meetings and demo sessions. Their balance of skill sets and deep knowledge of user expectations stand out.

Darrien Watson

CEO of Whim Technologies

Cieden is an integral partner, their value extends beyond software design and business analysis. The team has a distinct understanding of the company's operations and business goals. This allows them to improve workflows through automation, advise on business direction, and support product iteration.

Vlad Shlosberg

CEO of Foqal

Cieden was friendly and professional throughout the engagement. The team was reliable and great to work with, working around the client's needs. Cieden delivered work quickly and was responsive via email and virtual meetings

Katherine O'Donnell

COO & Head of Group of Immobe

They supported UI/UX development and helped us think through user flows. Our system is multilevel, so the team had to figure out how to break down the project. They helped us kick off the new build by creating clear documentation and wireframes.

Shad Mortazavi

CEO & Managing Director at Openiq

Cieden’s team had excellent skills and was highly dedicated. They knew what they were doing and had a passion for their job, which showed in their work quality. I rarely give this level of accolade to a company, but Cieden impressed me.

Sarah Leaman

Marketing Manager at Propell

The client was beyond satisfied with the delivered designs, which they immediately implemented. Cieden established a smooth workflow and provided quality and budget-friendly services in a timely manner. Overall, it was a seamless and successful engagement.

Kyle Theobald

Founder of Verve Commerce

Since my company began working with the Cieden team, we saw our audience grow four times in size. Thanks to the team's UX design the app has grown on a regular basis. We are very satisfied with the work that the team provided during this project.

Riku Poutanen

CMO at Fiksu Ruoka Oy

With their in-depth understanding of the brand's goals, Cieden was able to navigate the project without a hitch. Their new designs had a strong impact on the brand's visual style, and customers also responded positively.

Simran Butalia

VP Engineering at BeBop Technology

Cieden’s detailed, clearly articulated design facilitated seamless, efficient, and engaged product development. The team actively participates in the creative process and welcomes feedback. Their extensive breadth and depth of talent allow them to provide customer service that exceeds expectations.

Agnieshka Nazaruk

Founder of TMA

In the stage of beta testing, around 1,000 users have reported positive feedback for the app's intuitive and easy to use design. Cieden demonstrated their industry expertise throughout, as they were always on top of the latest trends, while going above and beyond to make the project a success.