Overlooking user needs and behaviors is a costly mistake for many product owners starting their product development journey.
At Cieden, we're here to assist you with the crucial phase of UX research in your design project. Our user experience research services delve deep into your users' minds using a variety of research methods, ensuring we bring clarity to key questions.
We investigate how users feel about a product, what they need from it, and how they engage with it — all for the sake of improving usability, satisfaction, and loyalty.
We aim to be your long-term strategic partner, providing valuable insights that pinpoint areas for product improvement and guide you in making user-focused, data-driven decisions.
6 benefits of including UX research in your design process
For concept-to-product transition
Before diving into the development phase, UX research can help validate the need for your product or service, identify your target audience, and understand their needs and challenges. This foundational insight ensures that you're building something people want and need.
When entering a new market
If you're planning to expand your offerings to new markets or user demographics, UX research can provide insights into the preferences and behaviors of these new potential users, ensuring your product adapts to meet different cultural or market-specific requirements.
When experiencing user engagement or conversion issues
If your product is facing low user engagement or conversion rates, UX research can uncover the root causes of these issues, whether they're related to usability, value proposition, or mismatches between user expectations and the product experience.
Before a major redesign
If you're considering a significant redesign of an existing product, UX research can identify what's working, what's not, and how users' needs may have evolved since the original design. This ensures that the redesign is focused on genuine user needs, rather than assumptions.
CEO & Managing Director at Openiq
Cieden’s team had excellent skills and was highly dedicated. They knew what they were doing and had a passion for their job, which showed in their work quality. I rarely give this level of accolade to a company, but Cieden impressed me.
COO & Head of Group of Immobe
They supported UI/UX development and helped us think through user flows. Our system is multilevel, so the team had to figure out how to break down the project. They helped us kick off the new build by creating clear documentation and wireframes.
Education Startup Founder
Cieden delivered a product that was closely aligned with my vision. Not only did the team create a design that was easy to implement, but they also communicated with the internal team at every stage of the project. The project manager was incredibly responsive to my emails and kept me updated on the progress.
Project Manager at Rank Friendly
Internal and external feedback has been overwhelmingly positive. Despite the different time zones, Cieden kept the project moving through constant communication, providing critical status updates throughout the engagement. The team’s quality deliverables set them up for potential future engagement.
CBDO of Alphaiota
I was pleased with Cieden's designs, describing them as amazing and clickable. The team gelled seamlessly with the internal team, allowing for a seamless workflow. They also leveraged their knowledge and expertise to deliver quality work in a timely and high-quality manner.
VP Engineering at BeBop Technology
Cieden’s detailed, clearly articulated design facilitated seamless, efficient, and engaged product development. The team actively participates in the creative process and welcomes feedback. Their extensive breadth and depth of talent allow them to provide customer service that exceeds expectations.
Founder of Verve Commerce
Since my company began working with the Cieden team, we saw our audience grow four times in size. Thanks to the team's UX design the app has grown on a regular basis. We are very satisfied with the work that the team provided during this project.
Marketing Manager at Propell
The client was beyond satisfied with the delivered designs, which they immediately implemented. Cieden established a smooth workflow and provided quality and budget-friendly services in a timely manner. Overall, it was a seamless and successful engagement.
Founder & CEO of Hygrid Health
A dedicated partner, Cieden, is extremely knowledgeable about design - everyone is talented and understands the area of UX. They proactively researched competitors' products to develop industry-relevant designs that stand out. They went above and beyond to ensure the project's success.
CPO of Lykon
Cieden's efforts have been met with positive acclaim. The project's metrics have been positive since the engagement, proving the team's reliability. They use their own network to collect feedback and provide insightful advice. Cieden is skilled and easy to work with.
