Identify and solve the right problems with our
UX research services .
Overlooking user needs and behaviors is a costly mistake for many product owners starting their product development journey.
At Cieden, we're here to assist you with the crucial phase of UX research in your design project. Our user experience research services delve deep into your users' minds using a variety of research methods, ensuring we bring clarity to key questions.
We investigate how users feel about a product, what they need from it, and how they engage with it — all for the sake of improving usability, satisfaction, and loyalty.
We aim to be your long-term strategic partner, providing valuable insights that pinpoint areas for product improvement and guide you in making user-focused, data-driven decisions.
6 benefits of including UX research in your design process
Improved user understanding
Increased usability
Reduced development costs
Competitive advantage
Increased conversion rates
Risk mitigation
Choose the right moment.
When to consider applying for UX research services?
For concept-to-product transition
Before diving into the development phase, UX research can help validate the need for your product or service, identify your target audience, and understand their needs and challenges. This foundational insight ensures that you're building something people want and need.
When entering a new market
If you're planning to expand your offerings to new markets or user demographics, UX research can provide insights into the preferences and behaviors of these new potential users, ensuring your product adapts to meet different cultural or market-specific requirements.
When experiencing user engagement or conversion issues
If your product is facing low user engagement or conversion rates, UX research can uncover the root causes of these issues, whether they're related to usability, value proposition, or mismatches between user expectations and the product experience.
Before a major redesign
If you're considering a significant redesign of an existing product, UX research can identify what's working, what's not, and how users' needs may have evolved since the original design. This ensures that the redesign is focused on genuine user needs, rather than assumptions.
UX research should be an ongoing part of your design process, providing continuous feedback and insights as you prototype, test,and refine your product.
case studies.
Explore our expertise in diverse domains
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financial technology
Payroll management.
e-commerce
Food delivery eCommerce platform.