Are these UX issues holding your product back?
You’ll share your concerns and expectations in a quick call, and we’ll fine-tune what we’ll audit. You’ll then provide us with the necessary access to your system so we can start.
We’ll examine usability, accessibility, and user flows, mapping out friction points and engagement blockers that hurt conversions.
We’ll run moderated & unmoderated usability tests to see where people get stuck and compare the insights against competitor benchmarks & best practices.
In a 1-hour video call, we’ll go over the biggest UX issues, quick wins, and high-impact fixes. You’ll get a detailed user experience audit service report with step-by-step solutions.
If you want, we’ll stick around to help your team apply changes, test improvements, and track results.
CTO at TimberBase
Cieden’s work has simplified the user journey, and their style guide has enabled the client to independently improve pages. Beyond their top-notch customer service skills, their UI/UX expertise is impressive.
Founder & CEO of Hygrid Health
A dedicated partner, Cieden, is extremely knowledgeable about design - everyone is talented and understands the area of UX. They proactively researched competitors' products to develop industry-relevant designs that stand out. They went above and beyond to ensure the project's success.
COO & Head of Group of Immobe
They supported UI/UX development and helped us think through user flows. Our system is multilevel, so the team had to figure out how to break down the project. They helped us kick off the new build by creating clear documentation and wireframes.
Founder of Verve Commerce
Since my company began working with the Cieden team, we saw our audience grow four times in size. Thanks to the team's UX design the app has grown on a regular basis. We are very satisfied with the work that the team provided during this project.
Education Startup Founder
Cieden delivered a product that was closely aligned with my vision. Not only did the team create a design that was easy to implement, but they also communicated with the internal team at every stage of the project. The project manager was incredibly responsive to my emails and kept me updated on the progress. They shared a tool that allowed me to see everything they were working on, as well.
CEO of Whim Technologies
Cieden is an integral partner, their value extends beyond software design and business analysis. The team has a distinct understanding of the company's operations and business goals. This allows them to improve workflows through automation, advise on business direction, and support product iteration.
Project Manager at Rank Friendly
Internal and external feedback has been overwhelmingly positive. Despite the different time zones, Cieden kept the project moving through constant communication, providing critical status updates throughout the engagement. The team’s quality deliverables set them up for potential future engagement.
VP of Growth, Skylight
Following an effective workflow, Cieden meets deadlines and produces satisfying deliverables. The team’s accessibility enables continued collaboration.
Marketing Manager at Propell
The client was beyond satisfied with the delivered designs, which they immediately implemented. Cieden established a smooth workflow and provided quality and budget-friendly services in a timely manner. Overall, it was a seamless and successful engagement.
VP Engineering at BeBop Technology
Cieden’s detailed, clearly articulated design facilitated seamless, efficient, and engaged product development. The team actively participates in the creative process and welcomes feedback. Their extensive breadth and depth of talent allow them to provide customer service that exceeds expectations.
For simple B2C websites or mobile apps. A focused audit covering essential UX issues.
$2,000
Delivery in 5 days
You get:
For complex B2B products that need deeper UX audit services and solutions to their user flows.
$2,800
Delivery in 7 days
You get:
For businesses that need full-scale insights, including accessibility and feature usage analysis.
$3,800
Delivery in 8 days
You get:
See our transformation of OpenIQ, from complex legacy systems to a user-friendly powerhouse.
Through UX audit and redesign, we cut onboarding to just 25 minutes, improved usability and multitasking capabilities, and boosted user satisfaction, business revenue, and growth.
What is a UX audit?
A UX/UI design audit is a comprehensive evaluation of your app's user experience to identify usability issues and areas for improvement in current design. It’s mostly used as a diagnostic tool to learn how well users interact with the product and how to make this interaction even more intuitive and enjoyable.
One of the common reasons clients choose UX audit services is to resolve issues hindering user satisfaction, boost sales, increase conversions, and maintain a competitive edge.
UX/UI audit is not equal to UX/UI consulting. The first one evaluates existing products, while UX consulting provides strategic guidance for products in their early stages of development or whenever their strategy needs to be redefined.
What is the typical process for a UX audit with Cieden?
The process behind our UX audit service is thorough and methodical.
We start by diving into your business goals, conducting extensive business analysis and UX research, and diving into product analytics to understand user behavior. Then, we conduct a comprehensive UX and UI audit to identify usability issues along critical user pathways. Our design team also performs usability testing with real users to gain valuable insights. Finally, we compile our findings into a detailed report with actionable recommendations for UX/UI improvement.
Explore our work portfolio to understand the value of audits based on real design projects.
What is the expected timeline for a typical UX audit project?
The time needed for a UX audit project with Cieden depends on the complexity of the product. A thorough review may take from 2+ weeks; however, this timeline varies based on factors such as project scope and size.
How much does a UX audit cost?
The cost of a user experience audit with Cieden varies depending on several factors such as the complexity of the product, project scope, and specific requirements.
Get in touch with us if you're interested in getting an approximate quote for your project.
