Get a fresh pair of eyes with UX audit services.

Let’s find the roadblocks, fix the friction, and make a good product even smoother.
Get your UX audit

Are these UX issues holding your product back?

Users drop off at the worst moments

Checkouts and onboarding aren’t working as smoothly as they should.

High traffic, low conversions

People visit your product but don’t take action.

Your features go unused

Are users confused or missing key value?

Outdated design or legacy systems

Looks old, feels clumsy? Users notice, and so do your competitors.

You’re guessing instead of knowing

Without the right UX audit tools, small usability problems turn into bigger business problems.

UX audit services .

Cieden can give you the new perspective your product needs

UX audit services Cieden
UX audit services Cieden
UX audit services Cieden
UX audit services Cieden
UX audit services Cieden

#1: Initial consultation

You’ll share your concerns and expectations in a quick call, and we’ll fine-tune what we’ll audit. You’ll then provide us with the necessary access to your system so we can start.

UX audit services Cieden

#2: Deep analysis

We’ll examine usability, accessibility, and user flows, mapping out friction points and engagement blockers that hurt conversions.

UX audit services Cieden

#3: Test with real users

We’ll run moderated & unmoderated usability tests to see where people get stuck and compare the insights against competitor benchmarks & best practices.

UX audit services Cieden

#4: Clear recommendations

In a 1-hour video call, we’ll go over the biggest UX issues, quick wins, and high-impact fixes. You’ll get a detailed user experience audit service report with step-by-step solutions.

UX audit services Cieden

#5: Ongoing support (optional)

The audit is just the diagnosis — let’s work on the cure. We’ll help you ship the fixes and measure the impact on your metrics. Evolve from a single checkup to sustainable health with Product Analytics and Optimization.

UX audit services Cieden

Feedback on our design partnership.

Bruce Yang

Bruce Yang

Head of Product at Way2B1

Vlad Shlosberg

Vlad Shlosberg

CEO of Foqal

They have a great sense of UX. They understand not only the business requirements of a product but also its creative vision.
Simran Butalia

Simran Butalia

VP Engineering at BeBop Technology

Lina Forcier

Lina Forcier

CEO & Co-Founder at Factually Health

Annie Do

Annie Do

Lead of Health Initiatives at Factually Health

The new design has contributed to a significant increase in conversions. The team is creative, helpful, and highly motivated, qualities that have led to an expanded role.
Nader Amiri

Nader Amiri

Founder of el Grocer

Their ability to work quickly and follow instructions is impressive. Following an effective workflow, Cieden meets deadlines and produces satisfying deliverables. 
Michael Segal

Michael Segal

CEO of Skylight

Lukasz Siemaszko

Lukasz Siemaszko

Head of Digital Product at Lykon

Victoria George

Victoria George

VP of Product at Kairos

Stéphane Zanoni

Stéphane Zanoni

Chief Technology Officer at MeetKairos

trusted by industry leaders .

Brands that trust our UX audit agency to elevate their UX

case studies.

How our audits improved these products

UI/UX audit is often part of our larger design collaborations, helping uncover usability issues and inform impactful design decisions. Check out our projects where the UX insights made the difference.
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Pick the UX audit

Every product has different UX needs. Choose the UX audit service that works best for you, whether you need a quick usability check or a detailed review of how users interact with your product.

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Starter

For simple B2C websites or mobile apps. A focused audit covering essential UX issues.

Fixed price

$2,000

Delivery in 5 days

You get:  

  • UX audit report with key findings
  • actionable recommendations
  • usability & friction points
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Standard

For complex B2B products that need deeper UX audit services and solutions to their user flows.

Fixed price

$2,800

Delivery in 7 days

You get:  

  • everything in Starter
  • in-depth user journey analysis
  • conversion & engagement insights
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Advanced

For businesses that need full-scale insights, including accessibility and feature usage analysis.

Starting at

$3,800

Delivery in 8 days

You get:  

  • everything in Standard
  • accessibility review & compliance
  • feature usage analysis

we reply in under 24 hours.

Get your
UX audit .
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FAQ

What is a UX audit?

A UX/UI design audit is a comprehensive evaluation of your app's user experience to identify usability issues and areas for improvement in current design. It’s mostly used as a diagnostic tool to learn how well users interact with the product and how to make this interaction even more intuitive and enjoyable.

 

One of the common reasons clients choose UX audit services is to resolve issues hindering user satisfaction, boost sales, increase conversions, and maintain a competitive edge.

 

UX/UI audit is not equal to UX/UI consulting. The first one evaluates existing products, while UX consulting provides strategic guidance for products in their early stages of development or whenever their strategy needs to be redefined.

What is the typical process for a UX audit with Cieden?

The process behind our UX audit service is thorough and methodical. 

 

We start by diving into your business goals, conducting extensive business analysis and UX research, and diving into product analytics to understand user behavior. Then, we conduct a comprehensive UX and UI audit to identify usability issues along critical user pathways. Our design team also performs usability testing with real users to gain valuable insights. Finally, we compile our findings into a detailed report with actionable recommendations for UX/UI improvement.

 

Explore our work portfolio to understand the value of audits based on real design projects.

What is the expected timeline for a typical UX audit project?

​​The time needed for a UX audit project with Cieden depends on the complexity of the product. A thorough review may take from 2+ weeks; however, this timeline varies based on factors such as project scope and size.

How much does a UX audit cost?

The cost of a user experience audit with Cieden varies depending on several factors such as the complexity of the product, project scope, and specific requirements. 

 

Get in touch with us if you're interested in getting an approximate quote for your project.