Let's dive in .
Experiencing any of these common issues with your app?
You don’t reach your business goals
Your app attracts visitors but fails to convert them into loyal users or customers. Users might be getting lost, confused, or frustrated at critical points in the journey – during sign-up, checkout, or other key interactions. Our UI/UX audit helps you identify the barriers to conversion, suggesting improvements to refine the user journey, increase conversion rates, and stimulate revenue growth.
Users regularly leave ​​negative feedback and reviews
Consistently poor feedback or low ratings from users about the app’s usability, functionality, or overall experience signals that the app has UX problems. We interpret this feedback in the context of the app’s design and create a report with recommendations for improvement.
A significant number of users abandon the app after a few uses or even partway through onboarding
High bounce rates suggest that the app isn’t meeting user expectations or needs. This might be due to confusing navigation, complex user flows, or poor onboarding experience. We analyze user behavior to pinpoint the reasons behind these drop-offs and suggest strategies to enhance user retention.
Your target audience chooses your competitors over your product
Outdated design, unclear user flows, and poor onboarding drive away loyal users, hindering conversions and growth. In our UX design audit, we dive into your market and competitors, define industry benchmarks, and explore customer needs, motivations, and pain points for data-driven design and marketing decisions.
Turn user frustration into satisfaction with
UX audit services .
At Cieden, we've seen firsthand how the value of digital products is deeply rooted in the user experience. Success is achieved when every interaction is intuitive, comfortable, and engaging, marked by clear design, user-friendly interfaces, and smooth navigation.
If you’re doubting the usability of your app design and whether users are truly enjoying it, start by searching for issues within the user journey. Use our UI/UX audit services to identify and fix those issues successfully before they become your costly mistakes.
The UX audit provides a detailed report on your app's usability, addressing design-related issues like confusing navigation, complex onboarding, or poor CTA elements. We offer practical recommendations for immediate and future improvements, prioritized by impact and feasibility, ensuring your product is delightful to use in the long run.
case studies.
Explore our expertise in diverse domains
health and wellness
MedEntry: improving UX of the educational platform.
other
Open IQ: redesigning a leading call center software in the cloud.
healthcare
MVP for united healthcare data application