Blog Page №2.

Concerned that the NPS has dropped and the number of customer support requests has risen? Do you feel that it's somehow related to the product design? Then this post is for you. Here, Cieden's Head of Business Analysis will walk you through the signs that your UX/UI design is outdated. And, of course, she'll show you ideas that will help boost customer satisfaction and attract new clients.

Looking for a way to evaluate the skills of a UX/UI designer objectively? We've spent over a year refining and perfecting the competency matrix, which can help you form winning teams, assign roles, and identify areas for professional improvement.  Don't settle for less — get a free copy of our matrix.

Customer retention is the foundation for SaaS growth. Follow these 7 practices to turn your initial customers into repeat customers and maximize their LTV.

Before creating your portfolio website, you would certainly need to get some inspiration and see what others do. The web is replete with a myriad of portfolio websites, so the great question is how to stand out, show your talent and uniqueness. To save your time and give some reference points on what to pay attention to, we took a look at the 5 most creative UX/UI designers' portfolio websites made in 2024.

It is critical for the onboarding process to create a positive long-term impression in the minds of clients. Otherwise, a user may quit your site or app and never come back. Our article highlights the best design practices aimed to create the most efficient onboarding process for your SaaS, as well as the most common mistakes you should avoid at any cost.