Why partner with Cieden?
We understand the challenges you face – the need to grow rapidly, launch new products, and stay compliant without sacrificing quality or security. That's where we come in.
Meet Iryna, our healthcare-savvy Design Director, with 20+ successful projects in the field and a team that shares her enthusiasm.
Our mission is to help you achieve your business objectives by crafting innovative solutions tailored to your customers' needs. Leveraging in-depth research and smart AI integration, we’ll streamline your path to a larger market share. We've already assisted clients like MedEntry and Lykon in achieving their goals.
What sets us apart? We prioritize the security and confidentiality of your healthcare projects. Our team has undergone privacy training, including Confidentiality Awareness Training, Information Security Policy, Physical Security Policy, HIPAA, and HITECH training, ensuring your sensitive data remains safeguarded.
Our track record
years of industry
Healthcare UX/UI design services
Discover some of solutions we can create for you
Video consultation, secure messaging and chat, online appointment booking, EHR/EMR integration.
Clinical and patient portals
Patient health record access, secure document sharing, appointment scheduling, online billing and payments, health education resources.
Health monitoring and tracking
Wearable device data integration, health data dashboards, health alerts, trend visualization.
Medication reminders, prescription management, prescription refill and tracking, medication history logs.
Mental health and stress management
Self-assessment tools, virtual therapy session support, stress and mood tracking, mindfulness and relaxation exercises.
Predictive analytics, AI-assisted diagnostics, patient support chatbots, voice recognition, NLP for clinical documentation, personalized treatment planning with machine learning, health risk assessment tools, automated medication management, remote patient monitoring analysis, intelligent appointment scheduling.
Key healthcare specialisations we work with
Patient heart health monitoring, ECG data analysis, predictive analytics for cardiovascular risk, remote patient monitoring for heart conditions, AI-assisted diagnostic imaging for cardiology.
Eye health tracking, retinal image analysis with AI, tele-ophthalmology consultations, vision correction treatment planning, predictive models for eye diseases.
Mental health assessment tools, AI-driven mood tracking, teletherapy platforms, patient engagement chatbots for mental wellness, analytics for therapy progress.
Diet and nutrition
Personalized diet planning, nutritional tracking and analysis, AI dietary recommendations, calorie and macro tracking, food allergy management tools.
Meeting challenges of established companies & early-stage startups
Revitalizing and growing established companies
Launching and scaling startups
Explore our expertise in UX/UI design for healthcare
health and wellness
health and wellness
Momenta: relaxing design for a meditation app.
health and wellness
MedEntry: improving UX of the educational platform
The Cieden team members also used their own network to add value and collect feedback and other perspectives, which greatly extended the insights generated by them.
Project was a success. They are extremely knowledgeable about design - everyone is talented and understands the area of UX.
It’s rare to find a company that goes above and beyond to such a degree. They’ve been communicative, flexible, and have never missed a deadline.
The way they made the design was easy for me to implement as a software developer. They were enthusiastic about the product and excited to give suggestions that I hadn’t considered.
The outcome was a masterpiece. We could never imagine the tool would be such a hit. Nothing was too hard or complicated for them.
They understand not only the business requirements of a product, but also its creative vision. They will give the extra effort every step of the way.
I'm impressed with how they adjust to our workflows and schedule. And the result was pretty impressive - it wouldn't be possible to achieve the same with a single in-house UI-UX specialist.
Application has more than quadrupled its audience since we started working with Cieden and when from an unprofitable venture to a profitable venture. The app has continued to grow.
Interactions with them are wonderful. They’re extremely responsive and easy to get along with. They anticipate our wishes and translate our business needs into the design. They often deliver exactly what we want in the first round.
Discuss your business challenges and uncover success strategies with Iryna, our healthcare-savvy Design Director. Free of charge, no obligations.
Our approach and principles
We do more than just brainstorm ideas; we define problems and work closely with stakeholders to develop solutions. This collaborative approach ensures clear goals and objectives for each initiative.
Research & analysis
We thoroughly research and gather insights about users, customers, market and competitive landscape. It offers valuable insights for broader business strategy. When we examine the market, assess competitors' strengths and weaknesses, and uncover opportunities through user interviews, it often significantly impacts business goals and strategy.
Planning & priotization
We plan our work to bring maximum value as soon as possible. Hence, our approach prioritizes decisions and features with high business value.
Our design decisions aren’t just gut-driven. Our designers don’t blindly use best UX practices. Every design decision is backed by concrete data - from customer research, user research, or product analytics.
Handover, documentation & support
When design is complete, you won’t just receive a design file. Our handover process is coordinated with your needs and may include design documentation, functional requirements for implementation, and ongoing support.
Choose a cooperation model that suits you best
Design & transfer
start your project with us.
is easy .
What experience does Cieden have in designing healthcare solutions?
We've been creating healthcare UX/UI design for 7 years and have a team of designers, together with our design director, who are deeply rooted in the industry.
We don't label ourselves strictly as a healthcare design agency. However, our experience spans diverse areas including cardiology, ophthalmology, psychotherapy, women's health, diet and nutrition, fitness, and more. We've designed solutions ranging from telemedicine platforms to clinical and patient portals, health monitoring and tracking tools, and mental health and stress management systems.
Moreover, we are ready to deal with new specializations and types of solutions. We will dive in and quickly learn new areas, creating healthcare app design as if we've been doing it for years.
How does Cieden ensure compliance with healthcare regulations like HIPAA in its designs?
We collaborate with legal and compliance experts to understand the nuances of regulations like HIPAA. This collaboration ensures that our designs adhere to the necessary privacy and security standards. For instance, when designing user interfaces, we pay special attention to how patient data is accessed and displayed, ensuring strict adherence to confidentiality and data protection guidelines.
Data security is also a top priority. We collaborate with developers to make sure solutions are based on secure principles, such as encryption and secure data transmission protocols.
Moreover, our designers typically work on separate computers dedicated to the specific project, often provided by the client. It ensures that all information remains isolated, eliminating any risk of data mixing with other projects. Only team members directly involved in the project have access to the information.
How does Cieden approach user research and testing in the healthcare industry?
Our approach to user research and testing in the healthcare industry is centered around gaining a deep understanding of the customers and the end-users - be they healthcare professionals or patients. We start by identifying the key user groups relevant to your project and then delve into their specific needs and challenges through a variety of research methods.
For instance, we conduct in-depth interviews to understand the daily workflows of healthcare professionals, their interaction with technology, and the pain points they encounter. This helps us tailor our designs to improve their efficiency and accuracy in a high-stakes environment.
Throughout the design process, we iterate based on the feedback gathered from these research activities. We conduct usability testing at various stages, refining our designs to ensure they are highly functional and user-friendly in a real-world healthcare setting. This iterative approach, combined with our deep dive into user research, ensures that the final product truly resonates with its intended users and stands up to the unique demands of your customers.
What are the key considerations Cieden takes into account when creating healthcare UX/UI design solutions for professionals versus patients?
When designing for healthcare professionals, our focus at Cieden is on efficiency and accuracy. We know that time is a critical factor for these users, so we streamline workflows to minimize clicks and navigation. Our designs incorporate features like quick access to patient data, easy updating of records, and intuitive interfaces that reduce the learning curve. The goal is to enhance productivity while maintaining a high level of precision in data handling.
Conversely, for patients, our designs are all about accessibility and engagement. We prioritize making interfaces easy to navigate for a diverse patient population, including those who may not be tech-savvy. Clear language, larger buttons, and straightforward navigation paths are key. We aim to make patients feel comfortable and empowered in managing their health. The focus is on creating a supportive and reassuring user experience.
How does Cieden tailor its healthcare UX/UI design services and design process to meet the specific needs of healthcare clients?
We often start with a deep-dive discovery phase. This involves detailed discussions and workshops with stakeholders to understand the unique needs, challenges, goals, and scope of the project.
Then, we move on to user research. We conduct interviews, surveys, and usability testing with actual healthcare professionals and patients, depending on the end user of the product. This step helps us gather real-world insights and pain points, ensuring our designs are not only intuitive but also practical for daily use in a healthcare setting.