UX/UI consulting services.

Let us reveal the parts of your app that cause headaches to your users and refine user journeys.

Our UX/UI consulting is your gateway to a product that users will love.

Let's dive in .

Experiencing any of these common UX issues with your app?

Your app attracts visitors but fails to convert them into users or customers

Low conversion rates often point to UX issues. Users might be getting lost, confused, or frustrated at critical points in the journey – during sign-up, checkout, or other key interactions. A UX consultant identifies the barriers to conversion and recommends design improvements to refine the user journey and increase conversion rates.

UX/UI Consulting Services Cieden

Users regularly leave ​​negative feedback and reviews

Consistently poor feedback or low ratings from users about the app’s usability, functionality, or overall experience is a clear indication that the app has UX problems. A UX consultant interprets this feedback in the context of the app’s design and recommends targeted improvements.

UX/UI Consulting Services Cieden

A significant number of users abandon the app after a few uses or even partway through onboarding

High user drop-off rates suggest that the app isn’t meeting user expectations or needs. This might be due to confusing navigation, lack of a clear value proposition, or poor onboarding experience. A UX design consultant analyzes user behavior to pinpoint the reasons behind these drop-offs and suggests strategies to enhance user retention.

UX/UI Consulting Services Cieden

Certain app’s features or sections are not being used as anticipated

Underperforming features or content areas may indicate that users are either unaware of these features, find them difficult to use, or don’t see their value. UX consultants conduct user research and usability testing to understand the root causes of underperformance and recommend changes to improve the visibility, accessibility, and relevance of these features.

UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden

Let’s address these issues together with our

UX/UI consulting services .

At Cieden, we've seen firsthand how the value of digital products is deeply rooted in the user experience. Success is achieved when every interaction is intuitive, comfortable, and engaging, marked by clear design, user-friendly interfaces, and smooth navigation. 

Yet, the path to success often faces challenges, as many products struggle with these fundamentals or stakeholders make the wrong choices during development.

This reality highlights the importance of skilled and proficient UX consultants. Our experts are skilled at identifying points that frustrate users and opportunities to refine the user journey. By analyzing user behavior, pain points, UX/UI design, and metrics, we aim to transform your app into a more user-friendly and valuable product.

Our role extends beyond design, bridging the gap between your team, users, and stakeholders. We innovate, ensuring your product is relevant and ahead of the curve, not just for today but for the future.

case studies.

Explore our expertise in diverse domains

Dive into our case studies – not just to see our work, but to understand how Cieden approaches challenges and partners with clients.
UX/UI Consulting Services Cieden

process management

Sitenna: modernized telecom site acquisition & management platform.

Sitenna team reached a point where they wanted to reduce manual processes and consolidate all necessary tools onto a single platform. Additionally, they felt that their brand identity was not being effectively conveyed and that their website could generate more leads.Therefore, the client chose Cieden as a trusted partner to design a high-end software tool along with a website and the brand identity behind it.

UX/UI Consulting Services Cieden

health and wellness

MedEntry: improving UX of the educational platform.

MedEntry has developed an online platform and mobile application that prepares students for the exams to enter medical universities in the most accessible and user-friendly manner. Their innovative and intuitive tool is designed to personalize student training and feedback to plan all the educational activities properly.

UX/UI Consulting Services Cieden

other

Open IQ: redesigning a leading call center software in the cloud.

Since the product was established long ago, the outdated design didn’t reflect the excellence of its software functionality, ever-changing user needs and required UI modernization and UX improvement to keep growing in the competitor market. Our team quickly onboarded, conducted an audit, and suggested UX improvements.

UX/UI Consulting Services Cieden

healthcare

MVP for united healthcare data application

Our main task was to develop a disparate system of record-keeping adapted to the American healthcare system and integrate into the product all types of electronic health records used by different healthcare facilities. We conducted a series of discovery meetings, researched a competitive landscape, and found a safe niche for the client’s product. As a result, we met the 8-week deadline and developed a clickable prototype, proofed by users.

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And we have done it for leading companies worldwide.

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UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden UX/UI Consulting Services Cieden

Strategic benefits of UX/UI consulting

Identify new opportunities

Through research, analysis, and a fresh perspective, you can pinpoint unmet user needs and innovative opportunities, making the product better and setting it apart in the market.

Reduce development costs and time-to-market

By identifying UX issues early in the design process, you can reduce costly iterations and refinements later in development, thereby saving valuable time and resources.

Ensure accessibility and inclusivity

​UX consulting guarantees that products are accessible and user-friendly for a diverse audience, including people with disabilities, while also meeting regulatory standards.

Optimize an app for cross-platform consistency

UX consultants make sure your product provides a consistent and comfortable user experience across various platforms and devices.

Improve brand perception and loyalty

A well-designed, user-friendly product not only enhances user satisfaction but also positively impacts brand perception, fostering long-term loyalty and advocacy among users.

UX/UI consulting process in 4 steps

Step 1

Research and discovery

We dive into your business goals, and product analytics, research your target audience, and collect data on user behavior to identify specific pain points.
UX/UI Consulting Services Cieden

Step 2

Evaluation

We assess your current UX and UI, analyzing navigation and content, and reviewing branding and visual design.
UX/UI Consulting Services Cieden

Step 3

Recommendations

Our experts gather findings and outline recommendations for UX/UI improvement in the report with actionable insights for ongoing refinement. A report can be used by your designers, developers, and QA engineers.
UX/UI Consulting Services Cieden

Step 4

Implementation

If needed, we assist in optimizing your app, implementing changes in UX and visual design, and collaborating with stakeholders to ensure alignment with business goals.
UX/UI Consulting Services Cieden

It’s time for UX consulting if:

The app has performance issues

You’re suffering from low conversion and retention rates, and high churn, while your app receives poor feedback and ratings, as users struggle with onboarding and navigation.

You create a new digital product

You build a new digital product and want to establish a user-centric foundation from the start.

Your product needs a solid UX strategy

You want to redefine or create a UX strategy and need expert guidance or a new perspective on the product.

You want an objective UX audit

You’re searching for a fresh, and cross-industry perspective to uncover and address your product's blind spots, aligning it with industry standards.

Talk to us

Meeting challenges of established companies & early-stage startups

Revitalizing and growing established companies

Losing customers or growing too slowly due to an outdated solution? We help established companies revitalize legacy systems and improve software usability to keep their apps up-to-date with user expectations and technology advancements.
UX/UI Consulting Services Cieden

Launching and scaling startups

We assist startups in establishing a solid foundation for their digital products. By creating a robust UX strategy and user journeys from the start, we implement best practices for usability into the product’s DNA, setting the stage for success as you launch and scale.
UX/UI Consulting Services Cieden

4 reasons to choose Cieden

Guided by facts and numbers

We're all about the numbers and facts, using data-driven insights to identify and resolve usability issues, validate design hypotheses, and uncover areas for improvement. Not a gut feeling.

Eyes on the prize

Our UX consultants always keep their eyes on the bigger picture, ensuring that design-related efforts are perfectly aligned with your business objectives.

Impacting, not just doing

We don't just execute tasks but actively influence the product, driving changes and innovations.

No need for micromanagement

With our proactive and self-directed approach, we ensure seamless workflow aligned with the overall project goals and timelines.

Talk to us

start your project with us.

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FAQ

What is UI/UX consulting?

UI/UX consulting services offer expert guidance to optimize and elevate digital products, providing both short-term advisory and in-depth consulting throughout all stages of product development. 

UX consulting is designed to address complex UX and UI challenges, elevate user interaction, and foster innovation within your digital strategy. Our clients not only benefit from strategic advice but also receive a customized product roadmap aimed at satisfying your customer needs while growing your business further.

What is the typical process for UX/UI consulting with Cieden?

At Cieden, our UX/UI consulting process unfolds in four crucial steps.

Firstly, we conduct extensive research and discovery, delving into your product and business analysis, and studying your target audience to identify their pain points. 

Next, we evaluate your current UX and UI, analyzing the product’s navigation, content, branding, and visual design elements. We compile our findings into a detailed report with actionable insights for ongoing refinement, seamlessly usable by your designers, developers, and QA engineers.


If needed, our UX/UI designers take it over to the next stage of app design, facilitating the transition from recommendations to practical improvements.

What is the expected timeline for a typical UI/UX consulting project?

At Cieden, the timeline for a UI/UX design consulting project varies based on factors such as the quality of project documentation and analytics, product complexity, existing requirements, scope of work, etc. 

Timelines typically range from several weeks for both new and existing projects. However, we always tailor our approach to suit the specific needs of each project.

What is the cost of UX consulting services?

The cost of UX design consultancy in our UX/UI design agency varies based on factors such as the type of product, scope of work, project requirements, client budget, and more. For more accurate estimates tailored to your project, schedule a consultation with our team.

What strategies do you use to align UX design consulting with a company's brand and vision?

At Cieden, our UX consulting services are tailored to align seamlessly with your brand and vision. We start by immersing ourselves in your brand's essence, values, and objectives through collaborative workshops and stakeholder meetings.

Then, we integrate your brand's guidelines, including color palettes, typography, and tone, into our UX/UI designs, ensuring a consistent and compelling user experience. Our user research dives into understanding your audience's needs and preferences, guiding our design decisions to resonate effectively with your users.


Overall, we prioritize initiatives that reflect your brand's identity and vision, embedding brand storytelling into every aspect of the user journey. Explore our portfolio and see for yourself.