UX/UI consulting services.

Let us reveal the parts of your app that cause headaches to your users and refine user journeys.

Our UX/UI consulting is your gateway to a product that users will love.

Let's dive in .

Experiencing any of these common UX issues with your app?

Your app attracts visitors but fails to convert them into users or customers

Low conversion rates often point to UX issues. Users might be getting lost, confused, or frustrated at critical points in the journey – during sign-up, checkout, or other key interactions. A UX consultant identifies the barriers to conversion and recommends design improvements to refine the user journey and increase conversion rates.

UX/UI Consulting Services Cieden

Users regularly leave ​​negative feedback and reviews

Consistently poor feedback or low ratings from users about the app’s usability, functionality, or overall experience is a clear indication that the app has UX problems. A UX consultant interprets this feedback in the context of the app’s design and recommends targeted improvements.

UX/UI Consulting Services Cieden

A significant number of users abandon the app after a few uses or even partway through onboarding

High user drop-off rates suggest that the app isn’t meeting user expectations or needs. This might be due to confusing navigation, lack of a clear value proposition, or poor onboarding experience. A UX design consultant analyzes user behavior to pinpoint the reasons behind these drop-offs and suggests strategies to enhance user retention.

UX/UI Consulting Services Cieden

Certain app’s features or sections are not being used as anticipated

Underperforming features or content areas may indicate that users are either unaware of these features, find them difficult to use, or don’t see their value. UX consultants conduct user research and usability testing to understand the root causes of underperformance and recommend changes to improve the visibility, accessibility, and relevance of these features.

UX/UI Consulting Services Cieden
UX/UI Consulting Services Cieden

Let’s address these issues together with our

UX/UI consulting services .

At Cieden, we've seen firsthand how the value of digital products is deeply rooted in the user experience. Success is achieved when every interaction is intuitive, comfortable, and engaging, marked by clear design, user-friendly interfaces, and smooth navigation. 

Yet, the path to success often faces challenges, as many products struggle with these fundamentals or stakeholders make the wrong choices during development.

This reality highlights the importance of skilled and proficient UX consultants. Our experts are skilled at identifying points that frustrate users and opportunities to refine the user journey. By analyzing user behavior, pain points, UX/UI design, and metrics, we aim to transform your app into a more user-friendly and valuable product.

Our role extends beyond design, bridging the gap between your team, users, and stakeholders. We innovate, ensuring your product is relevant and ahead of the curve, not just for today but for the future.

case studies.

Explore our expertise in diverse domains

Dive into our case studies – not just to see our work, but to understand how Cieden approaches challenges and partners with clients.
UX/UI Consulting Services Cieden

process management

Sitenna: modernized telecom site acquisition & management platform.

Sitenna team reached a point where they wanted to reduce manual processes and consolidate all necessary tools onto a single platform. Additionally, they felt that their brand identity was not being effectively conveyed and that their website could generate more leads.Therefore, the client chose Cieden as a trusted partner to design a high-end software tool along with a website and the brand identity behind it.

UX/UI Consulting Services Cieden

health and wellness

MedEntry: improving UX of the educational platform.

MedEntry has developed an online platform and mobile application that prepares students for the exams to enter medical universities in the most accessible and user-friendly manner. Their innovative and intuitive tool is designed to personalize student training and feedback to plan all the educational activities properly.

UX/UI Consulting Services Cieden


Open IQ: redesigning a leading call center software in the cloud.

Since the product was established long ago, the outdated design didn’t reflect the excellence of its software functionality, ever-changing user needs and required UI modernization and UX improvement to keep growing in the competitor market. Our team quickly onboarded, conducted an audit, and suggested UX improvements.

UX/UI Consulting Services Cieden


MVP for united healthcare data application

Our main task was to develop a disparate system of record-keeping adapted to the American healthcare system and integrate into the product all types of electronic health records used by different healthcare facilities. We conducted a series of discovery meetings, researched a competitive landscape, and found a safe niche for the client’s product. As a result, we met the 8-week deadline and developed a clickable prototype, proofed by users.

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