We reduced onboarding drop-offs, cut support tickets, and increased NPS & ARPU up to 25% for dozens of healthcare SaaS teams.
You’ll get transparent pricing and a small, senior team that sticks with you from start to finish. We use AI where it saves time and reinvest that time into better research and real user understanding.
Top rated on Upwork for healthcare product design.
From the start, the Factually Health team was looking for a partner they could rely on — a team that could understand their mission, move fast, and still take care of the details. What stood out to them was clear planning, fast communication, no team switching, and the feeling of working with real people.
A growing wellness platform came to us with a clear mission – to bring better health services to more people.
Their MVP was already in motion, but some key parts still felt manual and time-consuming. Onboarding took too long and the support team spent hours answering the same questions.
We worked across all sides of the product – trainer, admin, and end user – to turn manual steps into automated flows. That included redesigning the trainer registration process and building a centralized analytics dashboard.
Even support got easier: we introduced a semi-automated refund system that helped cut down tickets by half.
2 hours → 10 minutes
–50%
+20%
+25%
You hand off a project to us, and we handle it from planning to delivery. Our team is responsible for completing all deliverables on time.
$50 /hour
Designers based in USA/Canada: from $80/hour
You get:
You outsource our specialists to fill skill gaps and add healthcare-specific expertise, integrating them with your in-house team.
$7,200 /month per person
Designers based in USA/Canada: from $11,520/month
You get:
We recruit, onboard, and train a team for your project, ensuring it operates smoothly and efficiently, then transfer it to you.
$25,000 /per person
You get:
How much healthcare experience do you have?
We've designed 40+ products across cardiology, mental health, fitness, nutrition, and more. From patient apps to provider dashboards, we’ve likely done something similar and we’re quick learners when it’s something new.
Do you design for both professionals and patients?
Yes. For professionals, it’s speed, clarity, precision. For patients, it’s confidence, ease, and access. Different users, different goals — our job is to make both feel right.
Can I hire just one designer to join our team?
Absolutely. If you need someone embedded full-time or part-time, we offer team extension. You’ll get a senior healthcare designer who’s collaborative, fast, and easy to work with.
How fast can we start?
Usually within 1–2 weeks. Sometimes sooner, depending on availability. We don’t overbook. If we commit, we’re all in.
Can you work with our dev team?
Of course. We collaborate closely with in-house and external teams, handing off annotated designs with everything devs need to implement fast and well.
