Solutions for managing restaurants.

Task management is the most useful feature in every business, not just restaurants. According to the statistics, every manager or teammate starts their work by checking their tasks canvas in the morning, uses it during the day, and ends their workday by checking this stage in the evening. Therefore, we paid a lot of attention to creating the most simple and convenient task management canvas.

All tasks are organized in one place. It is really easy to arrange those on the board. Users can create a new task from scratch or use a template. Also, it is possible to use any type of tasks view: list view with the ability to sort by types and search by keywords, road, and board map.

If we are thinking about restaurant management system, we always understand that it should be connected with staff. Main information about employers which always should be at hands is the schedule. For those needs, our system have a separate page with staff shifts.

Shifts page includes all workers list and their schedule. For faster navigation, we separated shifts into day and night parts. All-staff is also separated to the groups, according to their responsibilities. Managers can easily navigate between different users or dates using quick filters and tabs.

The next important thing is staff attendance control. It is convenient for the manager when all this data is in one place and it is easy to check all workers or quickly find necessary users. That's why we decided to create a separate page for staff attendance monitoring.

Tis page shows the list of loged hours of all the employees. Additionally manager can see weekends, days off, sick lives, lateness and extra hours. It is easy to check attendance by day or by week, sort and search by employee name. Every time slot has detailed report. In addition to viewing mode, manager can edit hours.

Other necessary thing in the restaurant branch is employee management. 
Keeping records of employees is quite a painstaking task, so we tried to make this function as simple and understandable as possible.
So we create a separate page for employee management.

Here we show a list of all employed users and general information about them. Using quick filters and search, it is really easy to find and check necessary details. Every user has a personal profile page with additional information such as contacts, CVs, documents, attendance, and shifts.

Our primary persona never spends the entire working day in front of a computer - their primary environment is restaurants, kitchens, or with visitors, even though most of the organization and setup process takes place behind the computer. Thus with a design, we had to allow users to perform complex features like creating tasks and shifts by the computer,

While we had to provide sufficient functionality to stay in the loop, receive alerts and updates, check statuses and progress of tasks. We created an adaptive platform with just enough features for owners and managers to oversee and monitor all aspects of employee management daily.

Our client was a knowledgeable expert in the domain and, from business logic, there was an understanding of the process of how new restaurants are being created and what they needed to scale effectively. However, the process is very complex and consisted of many touchpoints.

When our client addressed us with a request for a UX/UI design of a task management system, there were ideas in the form of wireframes and a mindmap of features. Since we had experienced in the design of a similar solution, we understood that most of the suggested features are “nice to have” or will not provide sufficient value to the users.

In order to identify the actual needs and pain points of the main target personas, we conducted exploratory user interviews. We outlined three main target personas with different motivations, goals, and needs: owner of the business, manager of the location, and employee. The insights from interviews were synthesized into a Value proposition map, that combined user jobs to be done, pains, and gains, which were later translated into solution features. Out of jobs to be done and pain points, we focused on solving those problems that interfere businesses to grow and scale, and those problems that are not easily solved with the use of other solutions.

The suggested solution had two interfaces for three roles: a desktop app for owners and managers, who could also perform some tasks on their mobile via a mobile-responsive interface, and a mobile app for employees of restaurants. For each system, we considered limitations of the environment, frequency, and types of tasks performed. To ensure consistency in the user interface and create one unified brand look and feel, we created a design system that contained elements for different interfaces.

The design system included design styles like colors and typography, as well as components and elements that followed an atomic design principle. This approach is easier to implement, maintain, and update if needed. When choosing the typeface for the solution, we considered if it supported Arabic characters and how it is used in interface design, as many fonts are adapted to graphic design, while only a few support Arabic interfaces properly.