To conduct a discovery phase to identify main pain points in managing restaurants in Central Asia, identify opportunities and gaps. Based on the research findings, we were to design a new platform to support setting up and scaling of the business
2 UX/UI Designers, BA
SaaS for restaurant management (Saudi Arabia): web app and mobile app
The solution comprised two products (web app and mobile app) is in active implementation phase
Managing a business is very complicated work - you must keep an eye on multiple directions simultaneously, have all processes properly set up, and have the proper tools on hand to assist you while monitoring and controlling all moving parts. We tried to create a SaaS solution for an early phase startup focused on small and medium restaurants, that would help to create and run a business in the Middle East region.
- Collaborations with knowledgeable subject matter experts
- Stakeholders with technical background for validating the feasibility of decisions
- Team already had experience in similar domain
- Bilingual system - English and Arabic
- Considering local regulations like requirements on salary calculations in UAE and penalties
- Complex business logic with creating working schedules (fixed and flexible)
User interviews & Value Proposition Map
Creating Design System
Mobile Responsive design
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