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11 Top Product Design Agencies: A Curated List by Cieden Experts

25 min read
11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
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Searching for a vendor via directories is common, yet often frustrating. Many lists are SEO-oriented, offering little valuable information or insight. Others are either overloaded with details or rely on outdated data.

To address this gap, our design and PdM teams carefully reviewed up to 50 digital product design agencies and compiled this list. Here, you’ll find an evaluation of their portfolios and case studies, an analysis of client reviews, an overview of their services, and an in-depth look at their experience and approaches. 

The result is a carefully curated list of 11 top product design agencies.

Explore our methodology to grasp the rationale behind our choices, or jump straight to our selection!

The methodology behind our choices

1. Selecting agencies for evaluation

We used sources such as Awwwards, Clutch.co, Behance, GoodFirms, DesignRush, Dribbble, The Manifest, and LinkedIn to compile a preliminary list of up to 50 agencies.

2. Portfolio overview 

Our UX/UI team manually reviewed each agency's portfolio, focusing on design proficiency and technical execution, problem-solving skills, and business impact. By design proficiency we mean: 


  • Creativity: Is the design unique or does it offer new solutions?  Does it avoid clichés and stand out from typical designs in the industry?
  • Aesthetics: Are colors, typography, spacing, and layout well-balanced and pleasing to the eye? Are there any visible flaws?
  • Usability: Is the design easy and intuitive for users to interact with? 
  • Consistency: Is the design consistent in its elements across all pages and components?
  • Accessibility: Is the design accessible for people with disabilities?
  • Responsiveness: Does the design work well on various devices and screen sizes?

To evaluate problem-solving skills we reviewed case studies or project descriptions that demonstrate how the agency addressed complex user experience and business challenges. 

Our team looked for evidence of measurable outcomes for clients, such as increased user engagement, higher conversion rates, or improved customer satisfaction.

3. Other factors we considered 

Along with evaluating portfolios, our team considered these factors:


  • Client testimonials and reviews: We evaluated client reviews—what they liked and disliked, their highlights, and how they described their experience—along with the number, quality, and rating of reviews. Our product manager also considered the number of returning clients and referrals.
  • Industry experience: We evaluated industry experience by considering the years in business, specific experience with B2B companies and notable clients such as Oracle, Google, Amazon, etc. 
  • Innovation and trends: Our team assessed whether the company integrates UX/UI trends, uses advanced tools, and adopts the latest technologies, such as AI, voice UI, dynamic interfaces, AR/VR experiences, and AI agents.
  • Pricing and value: We assessed the clarity and transparency of pricing structures, with hidden fees or vague models lowering the score. Our team also focused on ROI, based on case studies and client testimonials.
  • Awards, recognitions, and thought leadership: We evaluated awards from reputable industry organizations, community involvement through mentorship programs and workshops, and thought leadership via blogs, speaking engagements, and participation in design communities.

Our team used a 1-10 scale scoring system. Each member scored the agencies independently, and the scores were aggregated to ensure objectivity.

Additionally, we used AI tools to analyze portfolios and client reviews to get additional insights and patterns that we might otherwise overlook.

4. Creating the list 

After evaluating findings, services, projects, client reviews, and key agency information, we compiled a list of 11 top design agencies. We grouped all the featured agencies as top performers, highlighting each one's unique strengths without ranking them or making direct comparisons.

Note that the information in the list is accurate as of the publication date. While we review our blog posts periodically, we can't guarantee that updates about the companies will always be synchronized with real-time changes.

11 Top product design agencies 

Cieden 

Cieden was founded in 2016 in Lviv by siblings Yurij Mykhasyak and Iryna Serednia. Yurij, the CEO of Cieden, taught design at Lviv National University and Kyiv School of Economics, and their first hires were his students. 

Today, Cieden serves global clients, specializing in launching and scaling complex products across healthcare, real estate, fintech, edtech, eCommerce, BPM and ERP industries. The B2B design agency expands its capabilities to include modern technologies such as AI and ML. It creates its own internal no-code solutions and integrates new technologies into clients' projects.

Focus: Digital product design, design management and product strategy for web and mobile applications with a focus on complex business applications.

Size: Medium (48 employees)

Average fee: $50 - $99/hr

Min project size: $10,000+

Pricing model: Hourly basis or fixed-price basis (primarily, for long-term (6+ months) projects).

Team location: USA, Canada, Ukraine, Prague, Norway, Spain, Romania.

Team growth speed: 16% growth in the year

Client geography: Global, with a significant presence in the US, Canada, and Europe.

Design scope: User research and product discovery, UX/UI design, wireframing and prototyping, design system development, documentation and development support, UX audit, AI features integration.

In-house development services: Cieden doesn’t have in-house development but engages trusted partner development companies and provides support after project handoff.

Founded: 2016

Website: https://cieden.com/ 

Key services

  • Digital product design 
  • Product management
  • Requirements management
  • Project management 
  • Product ownership 
  • Discovery as a service 
  • UX audit 
  • Video production 
  • Tech consultancy/dev team management

Key industries 

  • Healthcare 
  • Real estate
  • Fintech 
  • Edtech
  • Ecommerce
  • BPM & ERP
  • AI design

Case studies and portfolio overview

11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden

👋 Explore case studies

Cieden's portfolio spans multiple industries, including fintech, real estate, healthcare, eLearning, eCommerce, process and task management, logistics, and B2B design. Their case studies detail the project challenges, their problem-solving strategies, and the outcomes achieved. Notable clients include Blizzard, OpenIQ, Sitenna, and MedEntry. The case studies emphasize Cieden's ability to make complex products intuitively simple and enjoyable to use. Here is an overview of some of the projects:

  • Blizzard: Identified feature gaps and designed a fresh approach to CMS to manage complex processes and improve operational efficiency.
  • Custom CRM system for real estate: Designed and implemented a CRM system to enhance client management and streamline real estate transactions.
  • Sitenna: Modernized a telecom site acquisition and management platform to reduce manual processes and consolidate all tools onto a single platform. 
  • Data-driven UX/UI design for a healthtech solution: Improved user engagement and patient experience through intuitive design and optimized user interfaces.
  • Fiksuruoka: Designed a seamless eCommerce interface, boosting user engagement and conversion rates for online retail.
  • MedEntry: Redesigned a leading medical entry preparation platform to increase user engagement and motivation and simplify complex navigation. 

Clients

Apollo, Riva, Exceeders, Sitenna, Carbon Lighthouse, MedEntry, Blizzard, elGrocer.

Ratings

  • Clutch 4.9/5.0 (based on 45 reviews)
  • Goodfirm: 5.0/5.0 (based on 3 reviews)
  • Glassdoor: 5.0/5.0 (based on 5 reviews)
  • Google 5.0/5.0 (based on 16 reviews)

Client reviews summary

Positive aspects

  • High-quality design and usability: Many clients have highlighted Cieden's user-friendly UI/UX designs and the high ROI of their product design services. One client noted their application's audience has grown fourfold since partnering with Cieden. Another reported a 35% increase in website traffic, a 45% rise in total sessions, a 12% drop in bounce rate, a 24% increase in average session duration, and a 119% boost in contact form submissions. Clients also appreciated the team's ability to simplify complex user journeys and enhance user engagement. For example, one client shared that the steps in the user journey were reduced from 5 to 2, and fields from 10 to 3, while maintaining the same user value. 
  • Excellent project management: Clients consistently acknowledged Cieden for meeting deadlines, staying within budgets, and effectively using tools like Slack, Figma, Trello, and Zoom for project management and communication. They highlighted the team's Agile methodology, including regular meetings and demo sessions, as particularly effective.
  • Proactive and responsive communication: Reviews highlight Cieden's quick responses and availability, with effective communication channels including virtual meetings and messaging apps. Clients particularly appreciated the use of Avaza, a time-tracking tool that showed the team's progress and time spent on specific milestones. 
  • Adaptability and flexibility: Clients mentioned that Cieden adapted well to clients' existing workflows and tools, handling various tasks simultaneously and collaborating smoothly with internal teams. They frequently highlighted the vendor’s willingness to dive deep into details and provide tailored solutions.
  • Deep understanding of user needs: Reviews highlight thorough research and the ability to understand the users' objectives and needs, which allowed Cieden to create highly relevant and user-centric designs.

Areas of improvement

  • Lack of development support: A client noted that Cieden didn't offer development support, which wasn't an issue for them personally but could be a limitation for others needing end-to-end service.
  • Cost overruns: A few clients noted that project costs exceeded initial estimates, often due to changes or additional elements requested during the project. This suggests a need for better initial cost projections and management of client expectations.
  • Overly detailed time reports: Some clients found the time reports too detailed and would have preferred more aggregated summaries, though they understood the thoroughness.
  • Language and spelling: Some feedback indicated minor issues with language and spelling in their communications, suggesting a need for improvement in this area.

Collaboration models

  • Project-based
  • Team extension (outstaffing)
  • Design & transfer (building and transferring design teams)

Common project size

  • $10K-$49K - 18 projects
  • <$10K - 13 projects
  • $50K-$199K - 6 projects

Client size distribution

  • Small business (<$10M) - 25%
  • Midmarket ($10M - $1B) - 40%
  • Enterprise (>$1B) - 35%

Client feedback on costs

Cieden has received positive feedback on cost, with clients noting that their services stayed within estimates and offered good value for money. Many clients also appreciated the transparency in progress tracking and costs, which allowed them to stay informed and confident throughout their projects.

Thought leadership

Awards

  • Nomination for UX Design Awards 2024
  • 101 Best Ukraine UX Design Startups
  • Clutch Top User Research Companies 2022 
  • Upwork Best Design & Creative Agency 2020
  • The Manifest Top-rated UX/UI Agency 2019

If you have an idea to validate, product challenges to overcome, or want to explore new markets and features, schedule a free consultation with Cieden. Let's discuss your ideas and discover the value we can bring to your project.

Neuron

Neuron is a San Francisco-based UX/UI design agency specializing in B2B workplace products. The B2B product design agency partners with companies to create tools that enhance sales, productivity, and business intelligence. 

The agency's culture prioritizes psychological safety and equal treatment, creating a community where ideas are openly shared and respected.

Focus: Specializes in designing business and enterprise tools to enhance productivity, sales, and intelligence. Neuron offers services in UX/UI design, product strategy, and DesignOps.

Size: Medium (22 employees)

Average fee: $150 - $199/hr

Min project size: $25,000+

Team growth speed: 10% growth in the year

Client geography: Global, with a significant presence in the USA.

Team location: USA, Ukraine, Colombia, Germany, Pakistan.

Design scope: UX/UI audit, competitor and landscape analysis, user research, personas and user journey mapping, information architecture, feature definition and prioritization, roadmap development, wireframing and prototyping, UX/UI design, interaction and motion design, usability testing, design system creation, design documentation, dev delivery and hand-off, design QA. 

Development services: No

Founded: 2016

Website: https://www.neuronux.com/  

Key services

  • Product strategy
  • UX/UI design 
  • DesignOps

Key industries

  • Sales and marketing 
  • Healthcare 
  • HR & hiring 
  • Finance
  • Project management 
  • AI & data 

Case studies and portfolio overview

11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden

👋 Explore case studies

The Neuron portfolio highlights the agency's expertise in complex products, featuring data-heavy interfaces and advanced data visualizations for CRM, real estate investment platforms, job advertising platforms, and procurement management applications. The case studies are detailed and informative, covering the problem, solution, process, before-and-after interfaces, and a thorough feature breakdown.

Key case studies include:

  • Jobble: Streamlined the recruitment process, making it easier for employers to post jobs and track applicants efficiently.
  • AcuityMD: Enhanced sales strategies and market understanding in the medical device sector through a tailored CRM system.
  • Vendr: Simplified the complexity of SaaS procurement with a user-friendly workflow management tool.
  • iQuartic: Streamlined operations for risk-adjustment professionals, improving efficiency and accuracy in workflow management.
  • In-telligent: Delivered a robust communication solution for critical and safety-sensitive environments.

Clients

Vivint, Vendr, Rutter, ThoughtSpot, Paycom, Jobble, Workstep, QuinStreet, Thuuz, Ford Models, Flo Health, Excelra, Projects for Good, Hackbright Academy, GetHired.

Ratings

  • Clutch 4.8/5.0 (based on 44 reviews)
  • DesignRush 4.3/5.0 (based on 1 review) 
  • Featured Customers: 4.8/5.0 (based on 5 reviews)
  • Google 4.9/5.0 (based on 40 reviews)

Client reviews summary

Positive aspects

  • High-quality, impactful designs: Clients are highly satisfied with the quality and effectiveness of the designs Neuron delivers, which not only meet but often exceed expectations. The designs are noted for enhancing user experience and contributing significantly to the client's business goals.
  • Proactive problem-solving: Many clients appreciated Neuron's ability to foresee potential issues and address them proactively.
  • Thorough research and analysis: Clients valued Neuron’s comprehensive approach to research and analysis, which ensured that all aspects of the user journey were considered and that the final designs were well-informed.
  • Understanding of business and user needs: Neuron is recognized for quickly grasping the unique needs of their clients' businesses and users, which facilitates more tailored and effective design solutions. 
  • Creativity and strategic insight: Clients are impressed by Neuron's creativity and strategic foresight, which help in identifying and implementing innovative solutions. 

Areas of improvement

  • Cost concerns: Although not frequently mentioned, there are occasional references to Neuron being on the higher end of the pricing spectrum. Clients acknowledge the value but also note that the costs are significant.
  • Uncertainty in revision processes: A few reviews mentioned uncertainty or confusion regarding the number of revisions available or how changes were managed, suggesting a need for clearer agreements on these processes from the start.
  • Limited team capacity: Clients have noted that expanding Neuron's team could enhance their ability to manage multiple projects simultaneously.
  • Insufficient industry-specific experience: Some clients feel Neuron could improve their industry-specific knowledge to deliver more tailored and impactful design solutions.

Client feedback on costs

Clients felt that the outcomes and quality of Neuron's work justified the costs. The agency’s pricing was generally seen as reasonable, with projects staying within estimated budgets. Although occasionally noted, some clients mentioned that Neuron's pricing is on the higher end. They acknowledge the value of the work but also recognize that the costs are significant.

Common project size

  • $50K-$199K - 16 projects
  • $10K-$49K - 9 projects
  • $200K-$999K - 6 projects

Client size distribution

  • Small business (<$10M) - 20%
  • Midmarket ($10M - $1B) - 70%
  • Enterprise (>$1B) - 10%

Thought leadership

Awards

  • Clutch Top User Experience Company 2024 
  • UX Design Awards Winner
  • Expertise Best UI/UX Design Agencies in San Francisco 2023 
  • dotCOMM Awards - Platinum Winner 2022
  • GoodFirms Top App Designing Company 
  • TITAN Awards Winner 2022

Guidea

Founded in 2005 in Austin, Texas, Guidea is a woman-owned and led digital product design agency specializing in complex domains. They have reached over 600 million users worldwide and are trusted by 20 of the Fortune 100 companies, including IBM, Visa, Humana, Johnson & Johnson, Google, Intel, and Oracle. Among their clients are eight unicorns.

Focus: Strategic B2B product design for complex domains such as digital health, fintech, edtech, and cloud technologies. Guidea primarily focuses on enterprise, SaaS, and B2B solutions and caters to clients from startups to large enterprises. 

Size: Medium (23 employees)

Average fee: $150 - $199/hr

Min project size: $50,000+

Team growth speed: 7% down in a year

Client geography: Global

Team location: USA, West Africa.

Design scope: Strategy, research, validation, UX/UI design, prototyping, testing, DesignOps. 

Development services: No

Founded: 2015

Website: https://guidea.com/ 

Key services

  • Design research
  • Design thinking (workshop facilitation and training for alignment and design innovation)
  • Product strategy
  • Product design
  • Prototyping
  • Validation
  • DesignOps
  • Design system creation

Key industries

  • Healthcare
  • Femtech
  • Edtech
  • Fintech
  • Cloud & cognitive technologies

Case studies and portfolio overview

You won’t find full-fledged case studies with a traditional problem-solution-process overview. Instead, there are project cards with brief highlights to give you an idea of the clients and projects Guidea has worked on.

The portfolio reflects the company's focus on complex products for complex domains. It includes a platform launch for IBM, insights and analytics visualization for Johnson & Johnson, and digital platform design for Amalgam Rx. The portfolio also showcases the agency's expertise in modern technologies like AI/ML, AR, blockchain, IoT, DApps, and cybersecurity.

Clients

Express Scripts, PayPal, Humana, MasterCard, Miro, IBM, Johnson & Johnson, MacMillan, IBM, Nestle, Google, Dell, Salesforce and more.

Ratings

  • Clutch 5.0/5.0 (based on 40 reviews)
  • Featured Customers: 4.7/5.0 (based on 3 reviews)
  • Google 5.0/5.0 (based on 5 reviews)
  • Upcity: 100% positive (based on 56 reviews)

Client reviews summary

Positive aspects

  • Efficient design solutions: The clients highlight how Guidea's design systems significantly reduce design cycles and improve team collaboration. One client specifically noted a 30% increase in efficiency for design and engineering teams.
  • Revenue impact: Clients appreciate the tangible impact of Guidea's work on their revenue. One review highlighted that the redesigned dashboard led to hundreds of thousands of dollars in revenue, demonstrating the high ROI of their services.
  • Rapid user research and insights: The clients highlight Guidea's ability to quickly recruit and interview potential users, providing valuable insights faster than in-house teams. One review mentioned obtaining user insights within two months, which drove iterative mock-ups and prototypes efficiently.
  • High user engagement and adoption: The clients highlight the impressive user engagement metrics resulting from Guidea's design work. One review noted that user adoption rates consistently hit high results, and another mentioned direct user emails praising the app prototype created.
  • Significant business impact and growth: Clients highlight substantial business improvements resulting from Guidea's work. One client mentioned a 36% increase in application completion rates, which led to significant investments from Goldman Sachs and Mastercard and set them on the path to becoming a billion-dollar company. Another review noted that Guidea's design helped them secure three rounds of funding and sell their company to a major auto manufacturer.
  • Research-driven and tailor-made solutions: Clients appreciate Guidea's deep focus on research-driven design and customized solutions. One review praised Guidea for centering their work around user experience research, which reduced anxiety about the final result and validated designs along the way. Another review highlighted the team's ability to tailor their approach to the specific needs of each project, avoiding one-size-fits-all methods.

Areas of improvement

  • Initial staffing adjustments: Some reviews mention that while Guidea is generally responsive to feedback, there were initial issues with staffing. One client noted that better initial staffing could have reduced costs, though Guidea did rectify this by providing better candidates later.
  • Initial learning curve: While Guidea quickly adapted to new industries and technical spaces, one review hinted at an initial learning curve when entering unique or technical fields. 
  • Cost concerns: Some clients found the service expensive and suggested more competitive pricing or enhanced cost efficiency. They felt that while the value provided was high, the cost could be a barrier for smaller projects or startups, indicating a need for more flexible pricing options.
  • Overly fast pace: One review noted that Guidea's fast-paced work could be overwhelming, making it difficult for the client's team to keep up at times. The client suggested that slowing down occasionally would allow for clearer expectations and better alignment on next steps.

Client feedback on costs

While some clients described the service as expensive, they also noted that the investment was well justified by the high-quality outcomes. Guidea's pricing was seen as reasonable, and projects remained within estimated budgets.

Common project size

  • $50K-$199K - 14 projects
  • $200K-$999K - 5 projects
  • $10K-$49K - 4 projects

Client size distribution

  • Small business (<$10M) - 10%
  • Midmarket ($10M - $1B) - 30%
  • Enterprise (>$1B) - 60%

Thought leadership

Community contribution

Femovate - Guidea’s UX sponsorship program for early-stage FemTech startups

Awards


  • A 2022 Inc. 5000 Honoree
  • Red Dot International Design Award
  • Trailblazer in Women's Digital Health
  • MedTech Breakthrough Award '19 and '22
  • Spark Digital Design Gold Medal Winner 2022
  • Best SaaS Enabled Digital Health Platform '22
  • Multiple Clutch awards

Huge Inc.

Huge Inc. was founded in 1999 by David Skokna, Sasha Kirovski, Gene Liebel, and Aaron Shapiro, initially operating out of Skokna's apartment. The company's first client was IKEA, which hired Huge to redesign its websites. Between 2005 and 2010, Huge secured and launched web design initiatives for major brands such as JetBlue, CNN, Reuters, Four Seasons, Pepsi, and Target. In 2008, The Interpublic Group acquired a stake in Huge for nearly $40 million, and in 2009, Advertising Age named Huge the fastest-growing company across all marketing disciplines.

Huge continued to expand its influence and reach, working on notable projects like the Pepsi Refresh project and the design and launch of HBO GO. In 2010, Aaron Shapiro became CEO, and IPG invested up to $10 million to support global expansion, leading to new offices in Brazil, China, Singapore, and Japan. The company also launched a UX School program in 2011 and opened offices in Rio de Janeiro and London. By 2013, Huge expanded from product and web design into marketing, opening a production studio and taking on integrated marketing work for Samsung and Audi.

Focus: Focuses on developing digital products and platforms, CX and brand strategies, and commerce and loyalty solutions. Huge Inc. specializes in GenAI and LLM applications, experiential and mixed reality, and rapid prototyping for industry leaders and major brands.

Size: Large (1,098 employees)

Average hourly rate: $50 - $99/hr

Minimum project cost: $5,000$

Team growth speed: 11% down in a year 

Client geography: Global

Team location: USA, Colombia, UK 

Design scope: UX research, UX strategy, UX design, web design, rapid prototyping, GenAI & LLM integration, experiential & mixed reality integration. 

Development services: N/A

Founded: 1999

Website: https://www.hugeinc.com/ 

Key services

  • Product design services
  • UX design
  • Research
  • Strategy and consulting

Key industries

  • Automotive
  • Financial services
  • Manufacturing
  • Media
  • Retail

Case studies and portfolio overview

11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden

👋 Explore case studies

Huge Inc.’s portfolio showcases their ability to drive significant user engagement and business growth through innovative design. Notable projects include partnerships with Google, Samsung, and Audi, where they have redefined user experiences and driven substantial business outcomes.

  • Google: Collaborating on various projects, Huge Inc. aids Google in advancing its key initiatives across a wide spectrum of products and future platforms.
  • Pantone: By merging Artificial Intelligence with art, Huge Inc. redefines how colors are perceived globally, resulting in a significant increase in searches for the Color of the Year.
  • M&M's: Transforming connections into commerce, Huge Inc. creates a brand-forward, human-centered experience, resulting in a notable increase in conversion following the website redesign.
  • McDonald’s: Redefining McDonald’s ordering experience, Huge Inc. contributes to making digital channels a multi-billion dollar sales channel, with 40% of sales attributed to digital alone in Q1 2023.
  • LEGO: Creating a new path to engagement for LEGO, Huge Inc. orchestrates a global launch at Minecraft Live, engaging an audience of 2.2 million.

Clients

Google, IKEA, Audi, Verizon, Pepsi, Fox, CNN, Reuters, Target. 

Ratings

  • Gartner 4.7/5.0 (based on 14 reviews)
  • Glassdoor: 3.6/5.0 (based on 756 reviews)
  • Google: 4.6/5 (the average rating based on 86 reviews from all available locations of Huge Inc.) 

Client reviews summary

Positive aspects

  • Creative and innovative ideas: The clients highlight Huge Inc.'s ability to inspire with simple yet innovative creative ideas. One review specifically praises their senior creative talents for being open to feedback and easy to collaborate with, ensuring the best outcomes.
  • Strategic and technical expertise: The reviews mention Huge Inc.'s strong capabilities in understanding strategic intent and recommending the best solutions. Clients appreciate their thorough knowledge in UX, design, content strategy, and analytics, with one client noting that Huge helped shape their product roadmap and focus on the right audience, features, and KPIs.
  • Partnership and collaboration: The clients highlight Huge Inc.'s excellent partnership and collaboration skills. One review mentions that Huge is generally responsive to issues and concerns, always finding a path to resolution through collaboration.
  • Integration with existing teams: The clients appreciate Huge Inc.'s ability to integrate well with their existing teams, enhancing their UX capacity without sacrificing quality. One review specifically noted that Huge's team fit well into their team culture, making interactions fun and productive.

Areas of improvement

  • Over-emphasis on UI/UX design: The reviews highlight that Huge Inc. tends to approach problems primarily as UI/UX design issues rather than business problems, which can lead to elongated discovery processes and over-designed simple UI components. 
  • Integration challenges: Some clients mention challenges in integrating Huge Inc.'s services into existing processes. One review highlighted issues with the agency sometimes outpacing the internal team, which caused difficulties that required additional collaboration to resolve.
  • Variable quality based on team seniority: The reviews say that the quality of experience with Huge Inc. can be variable depending on the seniority of the team members assigned to the project. This can impact the consistency of the service and the outcomes of different engagements.
  • Project turnaround time: While not universally mentioned, some clients noted that project timelines could be more efficiently managed to meet tight deadlines.

Client feedback on cost

Clients generally feel that the services provided by Huge Inc. are cost-effective, given the high quality and creativity of their work. Clients appreciate the agency for their transparency in pricing. They find the cost breakdowns to be clear, although some suggest that more detailed breakdowns could further enhance trust.

Common project size and client size distribution are unknown. 

Thought leadership

Awards

  • Webby Awards
  • Clio Awards

Adam Fard UX Studio

Adam Fard UX Studio was founded in 2016 by Adam Fard. The studio specializes in designing products for the edtech and fintech industries. Adam Fard, the Founder and Lead Designer, manages the small team, wearing many hats. 

Initially, adamfard.com served as Adam’s online resume and portfolio. In 2016, he transitioned from being an in-house designer to establishing his own agency. The agency operates with a remote team of in-house designers.

Among their notable successes, the studio has doubled the in-app purchases for a Global 500 company and had an app featured on the App Store, resulting in over 10 million downloads and a 4.7+ average user rating. Today, the studio works with diverse clients, from industry giants like Samsung and T-Mobile to series-A startups, spanning different industries and company types.

Focus: Transforming complex SaaS, AI, fintech, and edtech web and mobile applications through meticulous user research and user experience design.

Size: Small (11 employees)

Average hourly rate: $50 - $99/hr 

Minimum project cost: $10,000+

Team growth speed: 18% down in a year

Client geography: Global

Team location: USA, Canada, Nigeria, Portugal, Poland. 

Design scope: Product discovery and audit, research, UX strategy, wireframing and prototyping, visual and UI design, UX design, QA and analysis. 

Development services: No

Founded: 2016

Website: https://adamfard.com/

Key services

  • UX Audit
  • Research
  • UX Strategy
  • Visual and UI design
  • UX design
  • QA & analysis
  • UX design subscription

Key industries

  • Fintech
  • Edtech
  • AI
  • SaaS

Case studies and portfolio summary

11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden

👋 Explore case studies

The website has 12 case studies showcasing Adam Fard’s style and problem-solving approach. Similar to other product design studios on this list, their portfolio highlights their expertise in specific industries and core services. Their portfolio features work on complex applications such as Qolo, a web-based B2B payment platform, Kinteract, an edtech SaaS learning management system, and Keyveve, a debt management mobile app. Additionally, the portfolio includes numerous examples of their integration of AI technology. Key projects include:

  • Th!nk Pricing: Introduced an innovative B2B UX design coupled with React components, enhancing data visualization and user interaction for better pricing strategy.
  • SaaS AI-based web app: Created an intuitive UX/UI design that integrates chatbot technology, streamlining user interactions and service delivery for AI-driven SaaS solutions.
  • Ecommerce Tech: Designed a seamless eCommerce experience for mobile and web platforms, increasing user engagement and sales.
  • Edtech SaaS learning management system: Delivered a comprehensive design solution, from UX/UI to user research, enhancing learning experiences and administrative efficiency.
  • B2B payment platform: Implemented a responsive web app design, optimizing the user experience for financial transactions and business operations.
  • Samsung: Improved the UX/UI for web platforms, supporting diverse tests and modules to streamline the app development process.

Clients

Deutsche Telekom, Samsung, Red Bull, Hubspot, Keyveve. 

Ratings

  • Clutch 5.0/5.0 (based on 34 reviews)
  • DesighRush 4.8/5.0 (based on 15 reviews)
  • Trustpilot 3.7/5.0 (one 5-star review)
  • Featured Customers: 4.8/5.0 (based on 3 reviews)
  • GoodFirms 5.0/5.0 (based on 7 reviews)

Client reviews summary

Positive aspects

  • Measurable increases in key metrics: Clients highlight significant improvements such as a 60% increase in site visits, a 25% boost in app retention rates, a 20% increase in website conversion rates, and a 30% boost in landing page click-through rates. 
  • Detailed and meticulous design approach: The reviews consistently mention the studio’s impressive attention to detail and meticulousness. This thoroughness led to decreased customer-reported issues and enhanced customer interactions.
  • Effective and agile project management: Clients praise the studio’s efficient project management, noting that deliverables were consistently on time. The team was agile, handling radical changes well and maintaining project timelines.
  • Hands-on approach with professionalism: Clients valued the hands-on feeling of working with a small shop combined with the quality and professionalism of a big firm. This personal touch along with expert knowledge stood out to many clients.
  • Comprehensive understanding of client needs: The reviews highlight the studio’s ability to understand and translate the client's unique needs into compelling designs that resonated with the client's core values.

    Areas of improvement

    • Need for more diverse design concepts: One review suggested that exploring more diverse design concepts could enhance future projects, indicating a desire for a broader range of innovative solutions.
    • Lack of proactive communication: A client mentioned that more proactive communication from the lead designer would have been beneficial. Another client noted that the lead designer sometimes hung back in the background, whereas his expert opinion was crucial. 
    • Lack of detailed analytics on user behavior: One review pointed out the need for more detailed analytics on user behavior to optimize designs further.

    Client feedback on costs

    Clients feel the studio's pricing is fair and well worth it for the quality of work they receive. Many highlighted that investing in Adam Fard UX Studio's services brought significant improvements to their projects, making the cost a good value.

    Common project size

    • $10K-$49K - 19 projects
    • <$10K - 5 projects
    • $50K-$199K- 5 projects

    Client size distribution

    • Small business (<$10M) - 55%
    • Midmarket ($10M - $1B) - 30%
    • Enterprise (>$1B) - 15%

    Thought leadership

    Awards

    • Kinteract Finalist of GESS Awards
    • 19 Best Germany Usability Testing Startups
    • Multiple Clutch awards

    Momentum Design Agency

    Momentum Design Lab was founded in 2002 by David Thomson in San Mateo, California. The digital product design agency quickly established itself as a leader in UX, CX, and product design, providing design thinking-based and technology-driven services. Momentum operates globally with offices in Silicon Valley, New York, London, and Sydney, serving a diverse client base that includes startups and Fortune 100 companies. 

    The agency has been recognized as the top UX agency globally on Clutch for seven years in a row. Momentum’s expertise spans various industries such as financial services, healthcare, and enterprise software. 

    In 2023, Momentum was acquired by HTEC Group, further enhancing their capabilities in digital product development and innovation​. 

    Focus: Specializes in creating human-centric customer experiences across fintech, healthcare, technology, retail, consumer products through UX/UI design, product strategy, and innovative marketing.

    Size: Medium (27 employees)

    Average hourly rate: $150 - $199/hr 

    Minimum project cost: $25,000+

    Team growth speed: 13% year

    Client geography: Global, with a strong presence in the United States, Europe, and Australia.

    Team location: USA and UK. 

    Design scope: Product strategy, user experience design, architecture development, product engineering, integration of AI, ML, IoT, blockchain, AR, VR, and edge computing. 

    Development services: Yes

    Founded: 2002

    Website: https://www.momentumdesignlab.com/ 

    Key services

    • Innovation strategy
    • UX design
    • Emerging technologies (AI, ML, IoT, blockchain, AR, VR, and edge computing)
    • Strategy & architecture
    • Product engineering

    Key industries 

    • Enterprise software
    • Financial services & fintech
    • Consumer electronics
    • Healthcare & life sciences
    • Automotive

    Case studies and portfolio overview

    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden

    👋 Explore case studies

    Momentum Design Lab has worked on a variety of innovative projects, showcasing their expertise in UX/UI design and digital product development across different industries. Key projects from their portfolio:

    • Bitstamp: Redesigned Bitstamp’s platform, improving the customer experience and earning a UX Design Award. The redesign helped Bitstamp reach the top 10 crypto trading platforms.
    • Technomic: Enhanced the user experience for Technomic’s Ignite Menu platform with a unified, intuitive search experience and intelligent interactions.
    • Brokers.io: Developed an accessible digital asset exchange platform with automated trading bots and easy exchange switching, using user-centered design principles.
    • Matillion: Re-envisioned Matillion’s software suite, creating a unified value proposition and a UX-driven organization foundation.
    • Piplsay: Re-imagined Piplsay’s market research platform for real-time insights, enabling rapid decision-making and connecting brands with verified consumers.

    Clients

    Bayer, Deloitte, Citibank, Nasdaq, LG, AT&T, Toyota, Morgan Stanley, SAP, World Health Organization, Mastercard, Sony.

    Ratings

    • Clutch 4.8/5.0 (based on 87 reviews) 
    • Trustpilot 3.7/5.0 (one 5-star review)
    • Featured Customers: 4.7/5.0 (based on 5 reviews)
    • Glassdoor: 4.3/5.0 (based on 24 reviews)

    Client reviews summary

    Positive aspects

    • Effective communication: Clients appreciate the clear and proactive communication throughout the projects. Specific evidence includes, "I never had to proactively ask for updates; Momentum Design Lab always provided those to me early each week," and "We had virtual meetings multiple times a week, and we also used Basecamp for project management."
    • High-quality wireframes and documentation: Clients praise the detailed wireframes and comprehensive documentation provided. For instance, "Our internal developers are very pleased with the amount of detail in the wireframes, including the exact colors to use for every component," and "They helped us produce wireframes for all the screens and build a documentation library containing all our components."
    • Thoroughness and adaptability: Reviews commend the thorough discovery process and adaptability to project changes. Specific mentions are, "Their discovery process was very thorough," and "Momentum Design Lab was flexible with regard to our decision-making timeline."
    • Quality of deliverables: The design quality and the ability to deliver robust, detailed files that developers found highly useful are frequently praised. For instance, "The files Momentum Design Lab shared with us were robust enough to build exactly what we had in mind," and "The quality of the UI/UX was fantastic."

    Areas of improvement

    • Inconsistencies in design handoff: Some reviews pointed out inconsistencies and imperfections in the design handoff process. For example, "We’re noticing many inconsistencies in them from an engineering handoff perspective," and "The designs in Figma may look beautiful, but when we export them to Zeplin, there are lots of little mistakes and imperfections."
    • Logistical challenges in scheduling: Clients mention issues with meeting schedules being frequently moved. For example, "From a logistical standpoint, they moved meetings constantly, which was challenging to schedule."
    • Need for proactive content suggestions: Some clients noted that additional proactive suggestions, especially in content writing, would have been beneficial.
    • Proactivity in feedback: Clients noted that a more proactive approach in providing feedback could have been beneficial. As one review states, "It would have been great if Momentum Design Lab had been more open to giving feedback," and another mentions, "They could have been more proactive during the project."

    Client feedback on costs

    Clients have noted that Momentum Design Lab is one of the more expensive options available.  However, reviews consistently highlight agency’s ability to manage budgets effectively, staying within budget and communicating clearly about potential overages.

    Common project size

    • $50K-$199K - 36 projects
    • $10K-$49K- 19 projects
    • $200K-$999K - 16 projects

    Client size distribution

    • Small business (<$10M) - 30%
    • Midmarket ($10M - $1B) - 20%
    • Enterprise (>$1B) - 50%

    Thought leadership

    Awards

    • Multiple Web Excellence awards
    • UX Design Award 2024 KT Tape
    • 2023 Product of the Year Award
    • Winner UX Design Award for Bitstamp

    Dreamten

    Dreamten, an app-focused design agency based in Durham, North Carolina, was founded in 2014. According to the agency, its mission is to help ambitious brands create exceptional digital products. Unlike many agencies with layers of middle management, Dreamten operates with a lean team of senior designers who work directly with clients. 

    Focus: Although Dreamten creates websites, the agency positions itself as an app-focused agency for companies of all sizes, from startups to large enterprises.

    Size: Small (10 employees)

    Average hourly rate: $100 - $149/hr

    Minimum project cost: $25,000+

    Team growth speed: 7% down in a year

    Client geography: Global

    Team location: USA, UK, Ukraine, Sri Lanka

    Design scope: research, UI/UX design, web design, branding, animations and illustrations, UI kits, prototyping, design system creation. 

    Development services: No

    Founded: 2014

    Website: https://www.dreamten.com/ 

    Key services

    • Research
    • Strategy and planning
    • UX/UI design 
    • Web design
    • Graphic design
    • Conversion rate optimization
    • Growth strategy
    • Search engine optimization
    • Data & analytics

    Key industries (according to Clutch) 

    • Advertising & Marketing
    • Business services
    • Consumer products & services
    • Financial services
    • Information technology

    Case studies and portfolio overview

    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden

    👋 Explore case studies

    Dreamten's portfolio spans diverse industries, from hospitality to marketing, advertising, and accounting. Some projects showcase the agency's experience in designing data-heavy interfaces, such as an accounts receivable tool, a leading sales data platform, and a marketplace. Notably, they feature their own startup project, GiveForms, a go-to digital fundraising platform.

    Dreamten's work emphasizes simplicity and clean design. Their portfolio includes numerous mobile apps and projects integrating modern technologies like AI, machine learning, and AR. Notably, their project Fathom was awarded AI Product of the Year by ProductHunt and ranked as the #1 highest-rated SMB for conversation intelligence by G2. Their portfolio also features other award-winning projects. Some of their projects include: 

    • GiveForms: Developed a digital fundraising platform with effective donation forms aimed at maximizing conversions for non-profit and charity websites. The platform boasts an average 300% year-over-year growth and serves over 4,000 customers. The website attracts more than 30,000 unique visitors monthly through targeted SEO efforts.
    • Conversation intelligence software: Contributed to the development of the top-ranked conversation intelligence software, achieving the #1 spot on the Zoom App Marketplace. The software saw 150K+ new user signups in its first two months and received a 5.0 rating with over 1,600 reviews on G2 Crowd. 
    • REPVUE: A notable redesign project led to an 80% average survey completion rate and demonstrated a 23% increase in average monthly visitors, showcasing their ability to significantly enhance user engagement.
    • Invoicify: Created an automated invoicing solution that was recognized as the top AR tool of both 2022 and 2021 by Accounting Today, and received the 2023 Innovation Award from BDO Alliance USA.
    • Second Nature: Redesigned a website, resulting in a 650% increase in filter subscriptions. Their efforts also led to a 17.2% conversion rate increase for the initial checkout version and a 9.7% average order value increase.

    Clients 

    Apple, Microsoft, Intuit, UserVoice, and Adwerx.

    Ratings

    • Clutch 5.0/5.0 (based on 40 reviews)
    • Featured Customers: 4.8/5.0 (based on 4 reviews)
    • Glassdoor: 4.9/5.0 (based on 9 reviews)
    • Google 4.5/5.0 (based on 2 reviews)

    Client reviews summary

    Positive aspects

    • Significant traffic increase: The reviews highlight that clients experienced a noticeable increase in website traffic post-launch, often exceeding forecasts. One client specifically mentioned exceeding Google Analytics' traffic forecast and seeing several days of traffic anomalies after the site launch.
    • High registrations post-launch: Clients praise the effectiveness of Dreamten's work in driving user engagement. One review noted that their new product had around 70,000 registrants in the first 45 days, indicating substantial user interest and successful onboarding.
    • Innovative and creative designs: The reviews mention Dreamten's ability to deliver revolutionary concepts and creatively focused designs. 
    • Strong understanding of industry-specific concepts: The reviews highlight Dreamten's ability to grasp complex, industry-specific concepts and present them effectively. 
    • Decreased bounce and exit rates: Clients have seen significant improvements in key metrics post-launch. One review mentioned a 13% decrease in bounce rates and a 16% decrease in exit rates three weeks after launching the homepage. 

    Areas of improvement

    • Tool compatibility issues: Some reviews highlight issues with tool compatibility between Dreamten's designs and the client's development tools. 
    • Limited availability and resource allocation: Some clients expressed a desire for more availability from Dreamten’s team. One review pointed out that the team had a lot on their plate, which initially led to delays, although Dreamten expanded their team to address this issue.
    • Initial miscommunications and delays: Clients experienced some initial learning curves and miscommunications that could have been mitigated with more comprehensive initial sessions.

    Client feedback on costs

    The client feedback on Dreamten's cost indicates that their pricing is fair and remains within scope, with one client switching to a retainer model due to Dreamten’s efficiency and deeper involvement, and another client noting that the pricing didn't change despite maintaining timely project updates and meeting deadlines.

    Common project size

    • $10K-$49K - 16 projects
    • $50K-$199K - 15 projects
    • $200K-$999K - 3 projects

    Client size distribution

    • Small business (<$10M) - 25%
    • Midmarket ($10M - $1B) - 50%
    • Enterprise (>$1B) - 25%

    Thought leadership

    UX/UI design blog

    Awards

    • 2023 Fox TV Appearance - Market Makers
    • 2022 Expertise.com Top Providers in NC
    • 2021 Rocketplace Best of 2020
    • Multiple Clutch awards

    EMERGE

    EMERGE, a UX design and digital product consultancy based in Portland, Oregon, was founded in 1998. The agency specializes in UX/UI design, product strategy, and full-stack development. They work with B2B leaders in technology, healthcare, and manufacturing sectors. EMERGE has collaborated with clients such as Nike, Mercedes-Benz, and the OHSU Foundation​. They've been recognized with various awards, such as a Davey, 1MA, W3, a Webby, and an Effie. 

    They operate as a small hybrid team that engages deeply with clients with no mid-project rotation.

    Focus: EMERGE provides UX design, product strategy, and full-stack development services, focusing on web and mobile apps for B2B leaders in technology, healthcare, and manufacturing sectors.

    Size: Medium (54 employees)

    Average hourly rate: $150 - $199/hr

    Minimum project cost: $50,000+

    Team growth speed: 21% down in a year

    Client geography: Global

    Team Location: USA

    Design scope: Brand & product evolution, product concepting, customer experience (CX), product UX design, service design, visual UI design, rapid prototyping, user research testing.

    Development services: Yes

    Founded: 1998

    Website: https://www.emergeagency.com/

    Key services

    • Product strategy
    • UX/UI design
    • Full-stack development 

    Key industries

    • Consumer products & services
    • Financial services
    • Information technology
    • Manufacturing
    • Healthcare
    • Telecommunications

    Case studies and portfolio overview

    EMERGE's portfolio showcases their expertise in the healthcare, fintech, and manufacturing industries, as well as in developing enterprise applications. Their projects often involve complex products with data-heavy dashboards, data visualization, and numerous widgets. EMERGE’s portfolio includes examples of modern technologies such as AI and ML. Their designs can generally be characterized as simple and elegant. Key case studies include: 

    • Aruba: Developed a customer experience center app for a Hewlett Packard Enterprise Company. It brought together the latest innovations in connected office, retail, and hospitality technology. 
    • Global manufacturer: Implemented a business simulation platform to enable collaboration for over 65,000 employees and partners across 117 countries for a top manufacturer.
    • Global health organization: Created a PPE App for hospitals to improve the distribution and management of personal protective equipment.
    • Franklin Electric: Created an industrial HVAC control IoT mobile platform, increasing product usability by 75% through simplified task management and data analysis.

    Clients

    Nike, Splunk, GAP, Cambia, Blue Cross Blue Shield, Bill & Melinda Gates Foundation, Wacom, Mercedes-Benz, Aruba Networks, Hewlett Packard Enterprise (HPE).

    Client reviews summary

    Positive aspects

    • Impactful project outcomes: Clients appreciate the significant and measurable outcomes from EMERGE's work. Examples include a 5x increase in monthly active users and a 20%-30% increase in adoption rates before formal launch.
    • Quality of deliverables: High-quality deliverables are consistently highlighted by clients, with specific mentions of excellent code quality that receives compliments from client development managers.
    • Adaptability and flexibility: Clients highlight EMERGE's adaptability to changing requirements and their flexibility in project management. For example, they successfully adapted to new project management tools and communication methods, which were particularly praised for enhancing collaboration and productivity.
    • Proactive customer service: The reviews point out EMERGE's exceptional customer service, noting that their proactive approach goes beyond scheduled interactions. Clients appreciate regular check-ins and the high level of support,
    • Client education and support: Clients greatly appreciate EMERGE's commitment to educating them on how to use the tools and platforms they develop.

    Areas of improvement

    • Assertiveness in feedback: A notable area for improvement mentioned in the reviews is the need for EMERGE to be more assertive with their expertise. Clients suggest that the team could sometimes push back more on ideas to ensure the best outcomes rather than accommodating client suggestions without sufficient challenge.
    • Requirement management: There is a suggestion for improvement in how EMERGE handles project requirements. Clients advise ensuring that requirements are well-defined and understood by all stakeholders to avoid delays and ensure smooth project progression. 
    • Cost сoncerns: The concern over costs suggests a need for clearer justification of pricing or more competitive pricing strategies.
    • Quality control in deliverables: There is mention of occasional lapses in the quality of deliverables that required further testing or revision after being handed off to the client. Clients suggest that EMERGE could enhance their testing and quality assurance processes to minimize the need for client-side corrections.

    Ratings

    • Clutch 4.8/5.0 (based on 25 reviews)
    • DesignRush 4.9/5.0 (based on 15 reviews)
    • Featured Customers: 4.7/5.0 (based on 1521 total ratings) 

    Client review on costs

    Clients recognize that EMERGE's services are expensive, yet they generally believe the quality and effectiveness of the work justify the higher costs. However, they occasionally raise concerns about the price, especially for fast-tracked projects, indicating a need for clearer communication on pricing.

    Client size distribution

    • $50K-$199K - 10 projects
    • $200K-$999K - 6 projects
    • $10K-$49K - 4 projects

    Common project size

    • Midmarket ($10M - $1B) - 50%
    • Enterprise (>$1B) - 50%

    Thought leadership

    Awards

    • The Webby Awards (Nike)
    • W3 Awards
    • Davey Awards
    • Effie Awards
    • Summit Creative Awards
    • Interactive Media Awards

    ArtVersion

    ArtVersion was established in 1999 in Chicago by Goran Paunovic. The digital product design company specializes in UX/UI design, graphic design and branding. It serves a broad range of clients, from startups to Fortune 500 companies. The agency has worked with notable clients including Toyota, Blackberry, and Northwestern University. ArtVersion has been awarded several industry accolades, including MUSE Creative Design Awards, Davey Awards, W3, Inc., etc. 

    Focus: ArtVersion specializes in web, digital, and print design and branding for different types of companies and industries.

    Size: Medium (29 employees)

    Average hourly rate: $150 - $199/hr

    Minimum project cost: $5,000+

    Team growth speed: 11% growth in a year

    Client geography: Global

    Team Location: USA, Pakistan, India, Canada, Serbia.

    Design scope: UI/UX, web design, graphic design, and brand strategy.

    Development services: No

    Founded: 1999

    Website: https://artversion.com/ 

    Key services

    • Branding
    • UI/UX design
    • Web design
    • Graphic design

    Key industries

    • Financial services
    • Hospitality & leisure
    • Manufacturing
    • Medical
    • Advertising & marketing
    • Arts, entertainment & music

    Case studies and portfolio overview

    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden

    👋 Explore case studies

    ArtVersion's portfolio includes over 100 works, spanning many industries, with most projects in fintech, healthcare, real estate, architecture, technology, and manufacturing. The case studies are highly detailed, with extensive information about design deliverables, processes, and approaches. The agency’s style is innovative and modern, adapted to the unique features of each project. Key case studies:

    • Plus.AI: Created a user-centric website, boosting brand development and positioning in the autonomous vehicle industry.
    • Egnyte: Redesigned website leading to increased conversion rates and enhanced user engagement.
    • FusionPro VDP: Redesigned an industry-leading software to create personalized customer communication, improve user engagement and response rates.

    Clients

    Exelon, Cartier, Morgan Stanley, Caterpillar, Volvo, TransUnion, Hilton, Deutsche Bank.

    Ratings

    • Clutch 4.9/5.0 (based on 42 reviews)
    • DesignRush 4.6/5.0 (based on 3 reviews)
    • Goodfirms 5.0/5.0 (based on 5 reviews)
    • Glassdoor: 4.7/5.0 (based on 11 reviews)

    Client reviews summary

    Positive aspects

    • Technical expertise in web development: Clients highlight ArtVersion's exceptional technical knowledge, especially in WordPress development. They praise their ability to deliver clean, well-structured code, ensuring the website's performance and security, and appreciate their proficiency in creating responsive designs that function seamlessly across various devices.
    • Impact on business metrics: Clients report significant business outcomes, including increased conversion rates, more qualified leads, and in some cases, winning awards for design and usability. 
    • Responsive and adaptive project management: Clients praise ArtVersion for being highly responsive and flexible, especially when handling projects with tight deadlines and complex stakeholder needs. They value the agency's consistent communication and quick turnaround times. 
    • Cost-effectiveness compared to competitors: Clients find ArtVersion's pricing to be reasonable, especially when compared to competitors who may charge significantly more for similar services.

    Areas of improvement

    • Need for more proactive leadership: Some clients suggest that ArtVersion could improve by providing more direct leadership in guiding project decisions.
    • Inconsistency in team experience: Clients reported instances where less experienced project managers were initially assigned, leading to adjustments where more senior project managers had to step in. 
    • Time zone challenges: Some clients had difficulties coordinating across different time zones. Time zone differences have caused coordination issues for some clients. They suggest adjusting their staff hours to align better with clients' locations and schedules.

    Client review on costs

    Clients have mixed feelings about ArtVersion's costs. Some find the services reasonably priced and cost-effective compared to competitors, while others express a desire for lower pricing. 

    Common project size

    • $10K-$49K - 20 projects
    • $50K-$199K - 12 projects
    • <$10K - 3 projects

    Client size distribution

    • Small business (<$10M) - 20%
    • Midmarket ($10M - $1B) - 30%
    • Enterprise (>$1B) - 50%

    Thought leadership

    Awards

    • Three TITAN awards from IAA
    • The Best Design Agency of 2021 by Digital
    • Awwwards Top Rated Digital Design Agency in the US
    • Muse Awards
    • w3 Gold Award for Internet Society Interactive Report
    • Vega Digital Awards
    • Muse Creative Awards
    • Titan Business Awards
    • Horizon Interactive Awards

    Intechnic

    Intechnic is a Chicago-based UX design agency established in 1997. It has a vast portfolio of over 1,150 projects in 50+ countries, serving healthcare, medtech, and technology industries. Intechnic specializes in business-to-business design services. The agency offers services in UX strategy, research, design, and support.

    Intechnic's clients report an average increase of 82% in user satisfaction, along with a 30% increase in revenue and a 25% reduction in operational costs. Among them are Johnson & Johnson, Kraft, First Midwest Bank, Abbott, the Victoria State Government, Ryerson, Teleflex, and AvePoint.

    The agency has garnered more than 30 industry awards from the The Webby Awards, W3 Awards, The UX Design Awards, Davey Awards, The Communicator, and Clutch. Intechnic is also a member of the Forbes Technology Council, and its team includes published UX authors and columnists.

    Focus: Intechnic specializes in UX/UI and web design, crafting strategy, conducting research, and providing ongoing support for websites, portals, and apps for the world's leading brands.

    Size: Medium (37 employees)

    Average hourly rate: $150 - $199/hr

    Minimum project cost:  $10,000+

    Team growth speed: 3% down in a year

    Client geography: Global

    Team location: USA, Latvia, Pakistan.

    Design scope: UX research, UX strategy, UX design, web design.

    Development services: No

    Founded: 1997

    Website: https://www.intechnic.com/ 

    Key services

    • UX research
    • UX strategy
    • UX design
    • UX support (design systems, UX organization management, governance & change management, corporate UX training) 

    Key industries

    • Healthcare
    • Medtech
    • Technology
    • B2B

    Case studies and portfolio overview

    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden

    Intechnic's portfolio is centered around the fintech, healthcare, and technology industries, specializing primarily in web design for complex products. Their designs are simple and elegant, featuring a classic style that respects traditional aesthetics. The portfolio is enriched with case studies that demonstrate quantifiable success, including increased website traffic, lead generation, and increased customer and user satisfaction. For example: 

    • PLS: Redesigned the website for a leading consumer financial services retailer in America to improve user experience and boost conversions. This redesign increased conversions by an impressive 218%.
    • Concordia Plan Services (CPS): Tackled a major issue for the insurance and benefits provider for the Lutheran Church-Missouri Synod. Intechnic transformed three disjointed websites with over 800 pages into one user-centric website with just 60 pages. This redesign led to a 92% customer satisfaction rating.
    • Mbrico: Redesigned a website of a rapidly expanding tile manufacturer to create a more mature company image. Intechnic designed a new logo, developed new content and marketing copy, and designed a new product catalog, an inspirations gallery, and a dealer locator. This redesign resulted in a 527% increase in sales leads.

    Clients

    Johnson & Johnson, Ryerson, Government of Victoria (Australia), Mortenson Construction, Bacardi, Catalyst, Disney, Brunswick, Ingersoll Rand.

    Ratings

    • Clutch 4.8/5.0 (based on 21 reviews) 
    • Glassdoor: 4.8/5.0 (based on 9 reviews) 
    • Google: 4.4./5.0 (based on 10 reviews) 
    • Featured Customers: 4.7 (based on 11 reviews) 

    Client reviews summary

    Positive aspects

    • Significant improvement in usability scores: The clients highlight the increase in usability scores, with one example showing an increase from 67 to 86 for a patient portal and from 81.5 to 89 for a provider portal. Additionally, the Net Promoter Score (NPS) improved from 40 to 63 on one project.
    • Effective project management despite complexity: The reviews mention that Intechnic's project management was highly effective even with complex projects involving thousands of screens. They used tools like ClickUp and Smartsheet for organization and communicated consistently via Zoom. 
    • Positive user and internal feedback: The reviews mention that the redesigns have received overwhelmingly positive feedback from both users and internal stakeholders. One client reported a 98% positive response from a user survey, and another noted significant compliments from their board of directors.
    • High responsiveness and customer service: Clients praise Intechnic for their exceptional responsiveness and attention to detail. One review mentions that they never waited more than 24 hours for a response to concerns. 
    • Strong business partnership: The reviews mention that Intechnic builds strong partnerships rather than just vendor-client relationships. 

    Areas for improvement

    • Initial learning curve with company processes: The reviews mention initial difficulties in understanding the client's organizational processes, especially with large companies like Johnson & Johnson.
    • Insufficient initial industry-specific knowledge: Clients pointed out that Intechnic could improve by asking more questions about industry-specific regulations at the beginning of the project. This oversight led to some reworking of designs to meet regulatory requirements.
    • Gap between design and development: The reviews mention a lack of integration between design and development. Clients felt there was not enough consideration for the developers' needs, causing some friction and delays.
    • Inconsistent priority handling: The reviews mention that smaller clients sometimes felt their issues were not prioritized as highly as they needed. 
    • Initial project management and communication issues: Some clients felt that Intechnic's project management tools and communication could be improved. There were initial struggles with scheduling, transparency, and tool familiarity.

    Client feedback on costs

    Clients generally do not specifically comment on Intechnic's pricing in detail. However, one client did mention that they were aware they were paying a premium price but felt that the quality of work was worth the cost.

    Common project size

    • $50K-$199K - 9 projects
    • $10K-$49K - 3 projects
    • $200K-$999K - 3 projects

    Thought leadership

    Awards

    • Webby Awards
    • 2023 Nomination for UX Design Awards

    Perpetual

    Perpetual is a full-service product design agency founded in New York City in 2012. It was founded by Amish Gandhi after a decade of leading digital transformations at Mozilla, Verizon, and Thomson Reuters.

    Specializing in software design and development, Perpetual emphasizes the importance of building the right product and building it right. Their clients include Verizon, Reuters, IAC, GE, Code & Theory, and McKinsey. Perpetual was ranked among the Inc. 5000 fastest-growing companies in the USA in 2021 and named the top design agency in New York City by Visual Objects in 2022.

    Focus: Perpetual focuses on web and mobile design and software engineering for Fortune 500 companies, startups, and everything in between.

    Size: Medium (46 employees)

    Average hourly rate: $50 - $99/hr

    Minimum project cost:  $25,000+

    Team growth speed: 18% growth in a year

    Client geography: Global, with a strong presence in the USA.

    Team location: USA, Philippines, India.

    Design scope: UX research, UX strategy, content strategy, UX/UI design, web design, design system creation. 

    Development services: Yes

    Founded: 2012

    Website: https://www.perpetualny.com/ 

    Key services

    • Product strategy
    • UX/UI design
    • Web design
    • Web and mobile development
    • AI development
    • Business consulting

    Key industries

    • Finance
    • Media
    • Healthcare
    • Real estate
    • Education
    • Hospitality
    • Sports
    • Non-profit

    Case studies and portfolio overview

    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden

    👋 Explore case studies

    Perpetual's portfolio reflects their industry focus, showcasing expertise in finance, media, healthcare, real estate, education, hospitality, sports, and non-profit sectors. 

    They specialize in creating data-rich, complex interfaces with graphs and dashboards, as demonstrated by their work on financial, investment, and comparison platforms. Additionally, their portfolio includes media-rich interfaces for eLearning platforms, luxury hospitality management websites, and sports news websites.

    They have numerous projects covering both design and development, demonstrating approaches from classic and simple to modern and innovative. Key case studies include: 

    • Colgate: Designed and developed a Colgate's brand experience center using Ceros. Provided assistance with any other development needs as required.
    • Reuters: Conceptualized, designed and developed an online video platform for financial markets.
    • Fox Sports: Redesigned a world-leading sports TV network with over 100 million viewers to improve content display and increase user engagement. 
    • HIMSS: Built a digital community platform to enhance collaboration and resource sharing among healthcare professionals.
    • Mythical: Developed a next-gen marketplace for gaming technology.

    Clients

    Colgate, Reuters, Fox Sports, Liberty Lending, US Bank, MIT, UCSF, Elle, Car and Driver, HIMSS.

    Ratings

    • Clutch 4.9/5.0 (based on 77 reviews)
    • Glassdoor: 3.0/5.0 (based on 1 review)

    Client reviews summary

    Positive aspects

    • Scalability of workforce: Clients appreciate Perpetual's ability to quickly scale up their team to accommodate growing project needs (e.g., "Their ability to quickly scale up their team is outstanding. Our app grows along with its features and functionalities outside the original scope, but Perpetual’s team efficiently provides the workforce required to get the work done").
    • Structured user research: Clients highlight Perpetual's thorough and structured approach to user interviews and research (e.g., "The user interviews and research that Perpetual conducted were very insightful and thorough, and their approach was very structured").
    • Understanding client uniqueness: The clients highlight that Perpetual takes the time to understand what makes their firm unique and threads that understanding through the entire project. 

    Areas for improvement

    • Communication hand-off issues: The reviews mention that the communication hand-off between the design and development teams could have been smoother. 
    • Rigidity in ideas: The reviews indicate that Perpetual could improve their flexibility in adapting to client preferences, as they tend to hold on strongly to their own ideas even when clients might not agree. 
    • Communication of deadlines: There is feedback suggesting that Perpetual could improve in communicating deadlines and potential speed bumps, keeping clients informed about the progress and any delays more effectively. 
    • Presentation of deliveries: Some clients felt that the presentation of project deliverables could be improved and preferred a more traditional presentation style. 
    • Access to test code: Clients expressed a desire for better access to test the code under development, rather than relying on demos provided by Perpetual. It would facilitate more thorough testing before release. 

    Client feedback on costs

    Based on the reviews, clients generally find Perpetual's costs to be appropriate and within budget. They highlight that Perpetual delivers on budget and provides an appropriate price for their services. Clients appreciate that despite working on significant projects, including a $160 billion asset manager's website redesign during an acquisition, Perpetual manages costs effectively without compromising quality. 

    Common project size

    • $10K-$49K - 25 projects
    • $50K-$199K - 23 projects
    • $200K-$999K - 7 projects

    Client distribution

    • Small business (<$10M) - 34%
    • Midmarket ($10M - $1B) - 33%
    • Enterprise (>$1B) - 33%

    Thought leadership

    Awards

    • Webby Award
    • Inc 5000 Fastest Growing Companies 2023
    • Multiple Clutch awards

    All Clutch awards are listed here.

    We hope this list of the best design agencies helps you find B2B designers for your project. If you have a project in mind but are unsure which agency to choose, schedule a free consultation with Cieden. During the intro call, we'll discuss your project, challenges, and possible solutions. If we aren't the best fit, we'll recommend a worthy alternative to hire B2B designers.

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    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden
    11 Top Product Design Agencies: A Curated List by Cieden Experts Cieden

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