Initiation
We define the project’s objectives, identify key stakeholders, and outline the initial goals and expectations. Deliverables: a project kickoff plan, stakeholder analysis, and a clear project timeline.
Research
We research competitors, market trends, and users through interviews and surveys, analyze existing product analytics, conduct UX audits, and interview stakeholders. Deliverables: detailed user and market research reports, competitor landscape/SWOT analysis, benchmarking, personas, Jobs to Be Done, and value proposition canvases.
Ideation
We facilitate brainstorming sessions to generate ideas and potential solutions for an identified problem or need. Deliverables: customer journey maps, mood boards, UI concepts, user flows, story mapping, wireframes, prototypes, and information architecture.
Validation
We validate concepts through user testing to ensure alignment with user and market needs and organize feasibility checks with developers. Deliverables: User testing reports and feasibility assessments.
Specification
We prioritize features, define the feature requirements, and technical specifications, create a backlog, and other documentation necessary for design and development teams. Deliverables: BRD, WBS, SRS documents, backlog, project estimation, and detailed roadmaps.
Support
We provide ongoing support to the development team to address questions or issues that arise during the implementation phase. Deliverables: Knowledge transfer documentation and support throughout the development lifecycle.
Discovery helps you understand the market landscape, identify gaps, and pinpoint user needs and motivations. With data-driven insights, you make informed decisions rather than relying on intuition. It leads to better alignment between your product and market demand.
Digital product Discovery enables thorough requirements management, precise project planning, and resource allocation. With a clear backlog, budget, and timeline estimations, we minimize costly deviations and the project stays on track.
By assessing risks early and creating mitigation strategies, we better anticipate and prepare for potential disruptions. This reduces surprises during development and leads to continuity throughout the project.
With clearly defined roles, responsibilities, and a detailed backlog, the team has full clarity on tasks, objectives, and priorities. This leads to improved collaboration, accountability, and smoother project execution.
Launching a startup
You are turning an idea into a startup and need to define a clear path from concept to execution, including validating your initial assumptions.
Developing an MVP
You have a potential MVP in mind but need help with requirements, timelines, and understanding how to best prioritize features for a successful launch.
Expanding into new markets
Your established product is entering a new market or industry, and you need insights to align your product with market needs and expectations.
Exploring new features
You have a new feature concept but require validation to ensure it’s worth pursuing and aligns with user needs and business goals.
Planning for redesign
You’re planning a major product redesign or overhaul and need help gathering the right requirements and aligning all stakeholders on the new vision.
Facing high uncertainty
There’s a lot of uncertainty or unclear requirements, making it difficult to plan or move forward without structured guidance and validation.
Dealing with misaligned stakeholders
You’re dealing with multiple stakeholders or knowledge holders who have differing priorities, and you need clarity and alignment to define the project scope.
Need a rapid validation
You need to quickly validate and test your ideas with real users to avoid wasting time and resources on development that may not meet their needs.
VP Engineering at BeBop Technology
Within just a few weeks, Cieden had conceptualized the entire project with detailed UX designs, user flow diagrams, and detailed user stories. This provided the developers with a complete picture of the project, allowing them to initiate development with minimal friction.
CMO at Fiksu Ruoka Oy
With their in-depth understanding of the brand's goals, Cieden was able to navigate the project without a hitch. Their new designs had a strong impact on the brand's visual style, and customers also responded positively.
CTO at RivaEngine.com
Cieden has met the outcomes from each of the project's milestones. They bring an outstanding balance of skill sets, from project management and ideation feedback to requirements definition and deep knowledge of user expectations. The team is open to feedback and leads an effective workflow using the Agile methodology with weekly meetings and demo sessions. Their balance of skill sets and deep knowledge of user expectations stand out.
CEO & Managing Director at Openiq
Project management was perfect. They were spot on with the budget and product delivery predictions. Organizations are often open-ended with the budget, but Cieden was excellent at tracking the budget. Communication was also excellent; there wasn’t a time when I couldn’t get a hold of them. We can’t praise their professionalism enough.
Education Startup Founder
They were enthusiastic about the product and excited to give suggestions regarding features and subtleties of the app that I hadn’t considered. The project manager was incredibly responsive to my emails and kept me updated on the progress. They shared a tool that allowed me to see everything they were working on, as well.
CEO of Whim Technologies
My business partner and I are both quite impressed at how Cieden is providing way more than just business analysis or designs for us. They’re fundamentally improving the way we do business and in ways that we’re already able to act on.
Product Manager at Gridics
Interactions with them are wonderful. They’re extremely responsive and easy to get along with. They anticipate our wishes and translate our business needs into the design. They often deliver exactly what we want in the first round.
Founder of TMA
Within just a few weeks, Cieden had conceptualized the entire project with detailed UX designs, user flow diagrams, and detailed user stories. This provided the developers with a complete picture of the project, allowing them to initiate development with minimal friction.
Founder of Shop Suki
They managed to break down our complex business processes into VERY clear, and actionable solutions that can easily be understood by all stakeholders in the operations team.
