entertainment
Blizzard
We modernized internal UI for one of the world’s largest gaming companies, improving efficiency without shifting familiar workflows, making daily tasks more intuitive for employees.
When you need a redesign.
Your product still works, but something’s not clicking. Maybe users are confused. Maybe the experience just doesn’t match the quality of what you’ve built. A redesign brings everything back into alignment, so the product works better for everyone.
Your interface feels outdated
Update your software to modern standards, reduce user frustration, and satisfy user expectations without starting from scratch.
Your product branding is weak
Create a consistent, on-brand experience that actually reflects who you are and ensures your product stands out.
Your metrics are slipping
Fix the flow issues that frustrate users and stop them from converting, retaining, or growing.
Your product is growing fast
Restructure the experience so it can handle new users and more complexity without falling apart.
Your competitors outpace you
Close the gap with a product that’s not just functional, but genuinely enjoyable to use.
You’ve just raised a round
Use this chance to elevate your design, making sure it aligns with investor expectations and reflects your business goals.
Teams we’ve worked with .
How the redesign service works.
Step 1.
Discovery
We look at how your product works today through in-depth user and market research, product analysis, and stakeholder interviews. Where users get stuck, where the team’s frustrated, what’s not holding up anymore.
Step 2.
Problem framing
Together, we pinpoint specific user challenges and pain points. Then, we create detailed user personas, map user journeys, evaluate potential risks, and define a clear project roadmap with success metrics. This sets the scope.
Step 3.
Exploration
Next, we brainstorm potential solutions and opportunities for research-based improvements through workshop sketching and low/high-fidelity wireframes.
Step 4.
Design
Once the direction’s right, we build it out. This phase includes data-based UX and UI redesign, where we work closely with the development team for smooth implementation, continuously iterating and refining the design.
Step 5.
Handoff & support
Designs are documented and ready to build, including style guides and handoff documents. If your team needs help post-handoff, we stick around. If not, you’re good to go.
Our favorite case studies.
Here’s what changed for a few of our clients, and what it meant for their products.
telecommunications
Sitenna
A telecom platform previously took months to sign contracts and onboard users. After we built automated workflows, digitized contract tools, and interactive dashboards, they secured $5.1M in funding and reduced process time to weeks.
health and wellness
Lykon
We redesigned the experience around real user goals, not internal assumptions. The result: clearer navigation, higher retention, and a 135% boost in NPS.
health and wellness
MedEntry
A high-stakes test prep platform needed to reduce overwhelm and boost clarity for students under pressure. We restructured key flows, redesigned the dashboard, and made complex performance data easier to act on.
Design driving away users? We can change that!
Book a free, no-obligation consultation with Anastasiya, Head of Product Management at Cieden. Discuss your project and challenges, and discover the value we can add as your design partner.
Project-based
We take full ownership of the redesign, from research and UX to handoff-ready UI. You get a fixed team and a product that’s ready to build.
Starting at
$50 /hour
Designers in USA/Canada: from $80 /hour
What you get:
- end-to-end design: discovery, UX, UI
- weekly updates and transparent billing
- ownership of all design files
- clear next steps for dev or your internal team
Team extension
Need a senior designer to support your in-house team? We plug in where you need us. Fully integrated, no onboarding headaches.
Starting at
$7,200 /month per person
Designers in USA/Canada: from $11,520 /month
What you get:
- flexible capacity for your product or design team
- designers who think in systems, not just screens
- weekly syncs and roadmap alignment
- access to our broader design team when needed
Build–operate–transfer
For teams looking to scale long-term. We recruit and manage a full design crew tailored to your product, then hand over the team when you're ready.
Starting at
$25,000 /person
What you get:
- designers recruited and onboarded for your exact needs
- day-to-day management and delivery handled by us
- visibility and input throughout
- smooth transfer into your org or EOR setup
testimonials.
Client perspectives on partnering with us.
Shad Mortazavi
CEO & Managing Director at Openiq
Internal and external stakeholders were impressed with Cieden’s quality work. The team delivered a gorgeous product within time and budget and stood out for their dedication and great skills. Overall, they were professional and well-organized.
Riku Poutanen
CMO at Fiksu Ruoka Oy
With their in-depth understanding of the brand's goals, Cieden was able to navigate the project without a hitch. Their new designs had a strong impact on the brand's visual style, and customers also responded positively.
Vlad Shlosberg
CEO of Foqal
Cieden was friendly and professional throughout the engagement. The team was reliable and great to work with, working around the client's needs. Cieden delivered work quickly and was responsive via email and virtual meetings
Nuno Umbelino
CPO of Lykon
Cieden's efforts have been met with positive acclaim. The project's metrics have been positive since the engagement, proving the team's reliability. They use their own network to collect feedback and provide insightful advice. Cieden is skilled and easy to work with.
Stéphane Zanoni
CTO at RivaEngine.com
Cieden has met the outcomes from each of the project's milestones. They bring an outstanding balance of skill sets, from project management and ideation feedback to requirements definition and deep knowledge of user expectations. The team is open to feedback and leads an effective workflow using the Agile methodology with weekly meetings and demo sessions. Their balance of skill sets and deep knowledge of user expectations stand out.
Viktor Shcherban
CTO at TimberBase
I'm impressed with how they adjust to our workflows and schedule. And the result was pretty impressive - it wouldn't be possible to achieve the same with a single in-house UI-UX specialist.
Katherine O'Donnell
COO & Head of Group of Immobe
They supported UI/UX development and helped us think through user flows. Our system is multilevel, so the team had to figure out how to break down the project. They helped us kick off the new build by creating clear documentation and wireframes.
Darrien Watson
CEO of Whim Technologies
Cieden is an integral partner, their value extends beyond software design and business analysis. The team has a distinct understanding of the company's operations and business goals. This allows them to improve workflows through automation, advise on business direction, and support product iteration.
start your project with us.
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FAQ
How do I know if my product needs a redesign?
If users are dropping off, support is overloaded, or the product just feels harder than it should, it's time to take a closer look. In our product redesign services, we conduct in-depth UX audit, user research, and business analysis to pinpoint problem areas and ensure your product is user-friendly and aligned with current market standards.
What’s the difference between a redesign and a refresh?
A design refresh is mostly surface-level: rebranding, changing colors, or adjusting UI elements without any significant refinements in the UX structure or functionality.
On the other hand, a product redesign rethinks the product experience itself. It focuses on what users need, how they move through the product, and where friction lives, often requiring significant code updates. This option benefits projects facing major usability issues or preparing for substantial scaling.
What results should I expect?
That depends on where you’re starting, but the goal is always better performance. We aim for faster onboarding, smoother flows, fewer support issues, and a more consistent experience. A product redesign addresses core issues, updates the product to meet current market standards, and ensures it resonates with users' evolving needs.
How long does a product redesign take?
Most projects take between 3 to 6 months. That includes discovery, consulting, UX and UI design, stakeholder feedback loops, and handoff to development. Smaller redesigns can move faster; complex systems may take longer. Either way, you’ll have a clear roadmap from day one.
How much does it cost to redesign an app?
We price based on scope and team setup. Project-based work starts at $50/hour, and dedicated designers start at $7,200/month. US/Canada-based specialists are available too.
Book a free consultation with our team to get an approximate cost based on your needs, and clarify any project details.
How do you measure the success of a redesign project?
It depends on what matters to you: NPS, retention, conversion rates, user time-to-value. We set success metrics up front, so the redesign isn’t just “done,” it’s delivering. After launch, we can help track how it’s performing and make sure the results are sticking.
Take a look at our product redesign examples and see how our clients achieved success through our SaaS product redesign services.