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Top 8 reasons to work with us

workflow process.

8. Working with us is methodical, yet interactive and fun

Start with

no risk

At this stage, we ask you several questions about your idea, vision, plan, and goals to ensure that we suit each other, all protected by an NDA. Then we concept our idea, often as a prototype, that only costs you if you feel it matches your vision. [ ... ]

Set KPIs

and plan

Whether we’re building your app from scratch or launching your go-to-market strategy, we’ll help you establish both qualitative and quantitative KPIs to benchmark and measure our success. [ ... ]


Whether you're working on a simple mobile app or complex business software, whatever your needs may be, we are here to help your customers do a double-take and then convert! [ ... ]

Test, launch, measure, and iterate

We test, measure, and iteratively build the product within a learn-design-iterate loop. This gives us the flexibility to add changes to the scope and requirements on the go while we experiment with the solution and get continuous feedback from users on our quest for perfection. [ ... ]

i`m ready to start

Start with no risk

We will discuss your idea with you and see if we suit each other. In general, we will sign an NDA and ask you lots of questions about your vision, plan, and goals. Then, we will share our idea often in prototypes if we see it is required for better communication. Sometimes, we may spend up to 40 or more hours for the initial idea conceptualization. If you like it, you may pay for our efforts. If in a rare condition we couldn’t see your vision you may pay whatever price you want or pay nothing based on the value you see. After six months or after you will release your software to market we may publish our case study. We will respect your request not to publish a case study at all.

Set KPIs and launch

No matter where your target audience is located, we will help you to gather market feedback on prototypes and the first product release. We may organize our own usability testing sessions or use 3rd party services such as We will guide you through analytics software that is optimal for you such as Mixpanel or Google Analytics, as well as help you with data analysis.


In reality, we have to change even faster than the market does. There is no way to build a successful product and stop. Continuous updates and improvements are fundamental to the application’s long-term success. So, after the initial product launch, we may analyze your UX KPIs and propose how they could be improved even further.

Identify your needs

You may decide to choose onу of two cooperation strategies.

I. Trusted Approach: Time and material

This approach is one of the most popular for agile development. In most cases, parties do not know the real scope of the project and have no time to prepare it for the development. It’s the safest approach for vendors as customer partner pays for hours spent on the project. There are no conflicts on scope growth. More tasks equal to more money. But this puts all risk on the customer. Immature vendors may lower estimates at the beginning just to get the job and then spend more billable hours. We mitigate this risk by setting milestones and re-estimation of the project as it goes forward. If you are unhappy with our speed and the results of the estimated cost, you may always react faster.

II. Experimental Approach: Partnership

Time and Material approach is one of the best for agile development, but it is naturally motivating vendors to log as many hours as possible. In most cases, experienced teams will be motivated by work they do and social capital, but it’s always better to have financial motivation as well. We believe that partners core interest is the success and prosperity of both parties and no one will succeed if the other company has financial troubles or lose trust because of project risks.

We understand your need to be within budget boundaries so we will provide you with a fixed estimate of your project scope. It will be similar to ballpark estimation for basic approach +10% for our risk if not fully understanding scope and risks.

We will do our best to bring it as close to reality as possible. In this case, we all are financially motivated to finish the project as fast as possible. If it happens that the project takes longer to finish, we will start billing you only 50% of original rate. It motivates us to complete the project fast, but still, it’s not putting us at the risk of getting out of business. ~At the beginning of our career, we had an unfortunate experience with a fixed-price project. First estimated by a customer to take three weeks, it spanned for to 4 months of almost full-time designer work.

We have just started and have been afraid to get poor feedback. The scope was modified many times, prior approved milestones were changed many times. It was really hard to love this partner. Our partner was sinking in financial troubles and tried to use us as his remedy making us sinking too. In rare unfortunate cases, when any of the parties decide we do not fit each other, we tell it and build a divorce plan. We will do our best to find you another vendor and transfer all the assets and knowledge to them. It will be free. We do not work on projects without mutual trust.


7. We do more than cute

Our services are custom designed to provide real business value and are delivered in a way that fits your workflow. Did we hear you breathe a sigh of relief?
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We do more than cute

case studies.

6. Our track record is a delight

And it’s all over Clutch, Dribbble, and Behance for you to explore further! It’s not for nothing that we’re constantly named among their top rated agencies.



File management is challenging for most companies, but it can be a downright headache for multimedia-heavy organizations like Blizzard. That’s why the gaming industry behemoth set out on a task to smooth out the current media management system with the help of brand new UI and UX. In partnership with Simran Butalia of BeBop Technology and Innovate Dynamix, Cieden improved the user experience to more closely align with the live streaming needs of Blizzard's famous events and conferences. Final touches centered on cleaner graphic elements that aligned perfectly with the iconic brand. Let us know what you think of the final result!

Real Estate Wizard Wireframes

real estate

Real Estate Wizard Wireframes

The solution was in the real estate domain, for brokerage and real estate agencies all over the world. It contained three cornerstone blocks of the system: management of property listings, management of leads and clients, and website builder for quick and easy creation of personalized webpages. It was part of a larger product environment, which shared the same data sources. A solution of this kind is unique, though there are indirect competitors that cover certain features.

Exceeders Marketplace


Exceeders Marketplace

Exceeders is an IT Solutions Marketplace that connects businesses with hundreds of innovative IT providers for cost-effective digital transformation. Great customer experience doesn’t happen by accident. We are not limiting ourselves only to design itself – iterative approach, validation of our solutions with the actual user, and verifying implemented design towards mockups make it possible to ensure the best results.

Desktop Lie Detector Software


Desktop Lie Detector Software

Cieden provided the client with product consulting services, redesigning and uniting separate desktop applications into a single solution. As a result, the complex interface received more intuitive navigation, and a couple of new features including analytics and incorporating wearables support, and expanded screening capabilities. This allowed the company to provide an all-in-one tool for conducting a screening of people on-site or analyzing video recordings.



Interactive Training Tool

Following the Human-Centered Design process, starting from the user research phase, going through quick low fidelity prototyping and validating our design with actual users as a result, we’ve designed an All-in-One tool that user's meets needs and soothes user's pains of instructional designers, who work daily on creating learning materials and documentation.




An E-commerce platform that helps both eco-conscious and budget-conscious shoppers have the unique possibility to order soon-to-expire food at much cheaper prices.

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5. We’re pretty confident about how we measure up, because we measure

From tracking user engagement within your software to optimizing ad campaigns and working with developers for accurate estimates, we’re always striving for results. This is just one of the ways how we bring a uniquely evidence based approach to software design.

Snapshot from Adwords

Avg. CPC

Snapshot from Amplitude

Snapshot from Amplitude Snapshot from Amplitude


4. And we’re with you





Our capabilities span the full spectrum of business needs, from simple ideas at the validation stage all the way to established enterprises looking to improve and expand. We’re flexible, and we’ve got your back.
Scale Product Market Fit Minimum Viable Product (MVP) Vision & Mission growth startup pre-startup growth growth startup pre-startup growth
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unique packages.

3. We even work with early stage startups

Qualifying startups in the pre-seed stage are eligible for special perks, discounts, and training.
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